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Windows 7: Stop Error 0x000001e Occurring Randomly (Time and Program)

27 Feb 2012   #1

Windows 7 Professional x64
Stop Error 0x000001e Occurring Randomly (Time and Program)

Hello Everyone!,
My desktop is currently running into an issue where it will crash (BSOD) at random times doing just about any program, the screen will basically become jumbled up/turn into Lines for a second and then BSOD to the Stop Error. I have included the Minidump file, JcGriff File, and Health and systems report as per the BSOD posting instructions.

My Basic system Specs include-
Windows 7 Professional x64 ( installation itself is about 2.3 years old and its Retail)
Age of System - Varies (Oldest component is 2.3 years old [AMD Phenom II X6 1090T], newest is only about 3 months [Asus DirectCU 6870s])

Components -
AMD Phenom II X6 1090T
Asus Crosshair IV Formula 890FX
2x Asus DirectCU 6870
10 GB DDR3 1600 (3x 2GB 1x 4GB)
2 x SSD (C300 and M4)
2x DVD/CD-RW - R Combo Drives
1x Rosewill RNX Wireless NIC

(Also I noticed in the Perfmon it says it cannot detect an Antivirus Program, although I do possess one [AVG Internet Security 2012])

Any Help would be Greatly Aprreciated! :)

My System SpecsSystem Spec
27 Feb 2012   #2

Win 7 Ultimate 64-bit. SP1.

> AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows

> These crashes were caused by memory corruption/exception (probably a driver).
Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

If you have Raid > update its Driver.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Using Driver Verifier to identify issues with Windows drivers for advanced users
My System SpecsSystem Spec
27 Feb 2012   #3

Win 8 Release candidate 8400

Please also update these drivers.

speedfan.sys    9/24/2006 8:26:48 AM    fffff880`018d8000    fffff880`018df000    0x00007000    0x45168798                            
Envy24HF.sys    3/14/2007 8:18:11 PM    fffff880`048c8000    fffff880`048eca00    0x00024a00    0x45f89ed3                            
asusgsb.sys    9/27/2007 8:14:50 AM    fffff880`05971000    fffff880`05975580    0x00004580    0x46fbacca                            
atkdisplowfilter.sys    5/13/2008 10:03:13 PM    fffff880`043d4000    fffff880`043dda00    0x00009a00    0x482a5671                            
cpuz132_x64.sys    3/26/2009 6:17:23 PM    fffff880`03e3c000    fffff880`03e44000    0x00008000    0x49cc0d03                            
sxuptp.sys    5/7/2009 11:13:37 PM    fffff880`05ad7000    fffff880`05b21000    0x0004a000    0x4a03b171
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec

27 Feb 2012   #4

Windows 7 Professional x64

I will get right on that! I also, I ran Memtest86+ yesterday for almost 15 hours and received no errors :)

Update: I was able to solve all of the Driver issues excepting the sxuptp.sys Driver. According to the Driver Reference sheet, this driver belongs to either a Belkin F5L009 network USB Hub or any one of many Silex computer peripherals, none of which I own or have ever used. Is there anyway to deal with this driver in some other manner?
My System SpecsSystem Spec

 Stop Error 0x000001e Occurring Randomly (Time and Program)

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