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Windows 7: BSOD when I plug in a usb

28 Feb 2012   #1
Turkletoon

Windows 7 Professional x64
 
 
BSOD when I plug in a usb

Hi
I've been having some BSOD lately when I plug in a usb memory stick. At first it could happen during games and at start up.

I first thought it was the program "magicdisk" that was the problem. One of the BSOD blamed it on a system file used by that program, but after Uninstall I still get BSOD.
I tried to revert back to an old system image, but that didn't help. And it also added "magicdisk" back, but this time I couldn't uninstall it. It said it was already uninstalled, but the registry files was still there. So I tried to clean out any remaining files and drivers from the program.

I have followed the posting instructions and attached a crash dump.
I would be very grateful if someone could take a look at them and see if they can spot the problem.


My System SpecsSystem Spec
.
28 Feb 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Turkletoon View Post
Hi
I've been having some BSOD lately when I plug in a usb memory stick. At first it could happen during games and at start up.

I first thought it was the program "magicdisk" that was the problem. One of the BSOD blamed it on a system file used by that program, but after Uninstall I still get BSOD.
I tried to revert back to an old system image, but that didn't help. And it also added "magicdisk" back, but this time I couldn't uninstall it. It said it was already uninstalled, but the registry files was still there. So I tried to clean out any remaining files and drivers from the program.

I have followed the posting instructions and attached a crash dump.
I would be very grateful if someone could take a look at them and see if they can spot the problem.
These are verified and Related to nusb3xhc.sys USB 3.0 Host Controller Driver from NEC Electronics Corporation. I would re-install the newest driver available.
My System SpecsSystem Spec
28 Feb 2012   #3
Turkletoon

Windows 7 Professional x64
 
 

Ok, thanks. I'll do that and see if it helps.
My System SpecsSystem Spec
.

28 Feb 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Turkletoon View Post
Ok, thanks. I'll do that and see if it helps.


Let us know if you need help
My System SpecsSystem Spec
28 Feb 2012   #5
Turkletoon

Windows 7 Professional x64
 
 

Doesn't look like it fixed it. Had a BSOD when I tried the usb.
But I don't know if I did correctly. I uninstalled the NEC Electronics USB 3.0 host controller and installed the newer version, the Renesas Electronics USB 3.0 host controller.

The BSOD said Stop: 0x0000000A
I also had one more BSOD after the restart that said: 0x00000050
Don't know if this helps
My System SpecsSystem Spec
28 Feb 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Turkletoon View Post
Doesn't look like it fixed it. Had a BSOD when I tried the usb.
But I don't know if I did correctly. I uninstalled the NEC Electronics USB 3.0 host controller and installed the newer version, the Renesas Electronics USB 3.0 host controller.

The BSOD said Stop: 0x0000000A
I also had one more BSOD after the restart that said: 0x00000050
Don't know if this helps
Need the dmp
My System SpecsSystem Spec
28 Feb 2012   #7
Turkletoon

Windows 7 Professional x64
 
 

here it is
My System SpecsSystem Spec
Reply

 BSOD when I plug in a usb




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