BSOD during gaming or waking from sleep mode stop error 0x000000f4


  1. Posts : 2
    windows 7 professional x64
       #1

    BSOD during gaming or waking from sleep mode stop error 0x000000f4


    Hi,

    I been having BSOD stop error 0x000000f4 while gaming or when I wake the computer up from sleeping. This only happens once every 2-4 weeks it seems.

    Attached are the wintodws nt bsod jcgriff2 and perfmon report.

    Thank you.

    Computer specs are

    windows 7 pro x64 oem
    24GB RAM memtest passed
    core i7 920 at stock
    radeon 5850
    corsair 650w psu
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Problem Devices:
    Code:
    Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller #2	PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&44D0CAE&0&00E5	This device is disabled.

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [D:\Kingston\BSODDmpFiles\galloway\Windows_NT6_BSOD_jcgriff2\030312-22152-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`0300c000 PsLoadedModuleList = 0xfffff800`03251670
    Debug session time: Sat Mar  3 12:16:28.441 2012 (UTC - 7:00)
    System Uptime: 0 days 0:41:20.361
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck F4, {3, fffffa80147513f0, fffffa80147516d0, fffff8000338c8b0}
    
    Probably caused by : csrss.exe
    
    Followup: MachineOwner
    ---------
    
    5: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa80147513f0, Terminating object
    Arg3: fffffa80147516d0, Process image file name
    Arg4: fffff8000338c8b0, Explanatory message (ascii)
    
    Debugging Details:
    ------------------
    
    
    PROCESS_OBJECT: fffffa80147513f0
    
    IMAGE_NAME:  csrss.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: csrss
    
    FAULTING_MODULE: 0000000000000000 
    
    PROCESS_NAME:  csrss.exe
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    
    BUGCHECK_STR:  0xF4_IOERR
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    fffff880`06fa1428 fffff800`034135e2 : 00000000`000000f4 00000000`00000003 fffffa80`147513f0 fffffa80`147516d0 : nt!KeBugCheckEx
    fffff880`06fa1430 fffff800`033c099b : ffffffff`ffffffff fffffa80`148095b0 fffffa80`147513f0 fffffa80`147513f0 : nt!PspCatchCriticalBreak+0x92
    fffff880`06fa1470 fffff800`03340448 : ffffffff`ffffffff 00000000`00000001 fffffa80`147513f0 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
    fffff880`06fa14c0 fffff800`03087ed3 : fffffa80`147513f0 fffff800`c0000006 fffffa80`148095b0 00000000`02b20b60 : nt!NtTerminateProcess+0xf4
    fffff880`06fa1540 fffff800`03084470 : fffff800`030d467f fffff880`06fa1eb8 fffff880`06fa1c10 fffff880`06fa1f60 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`06fa16d8 fffff800`030d467f : fffff880`06fa1eb8 fffff880`06fa1c10 fffff880`06fa1f60 00000000`02b21700 : nt!KiServiceLinkage
    fffff880`06fa16e0 fffff800`030882c2 : fffff880`06fa1eb8 00000000`0004fb14 fffff880`06fa1f60 00000000`02b211d8 : nt! ?? ::FNODOBFM::`string'+0x49874
    fffff880`06fa1d80 fffff800`03086e3a : 00000000`00000000 00000000`76958af4 00000000`00000001 00000000`0004fb14 : nt!KiExceptionDispatch+0xc2
    fffff880`06fa1f60 00000000`76fc9c12 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`02b21120 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76fc9c12
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
    
    Followup: MachineOwner
    ---------
    A windows system process was terminated unexpectedly. Possible causes are hard disk errors... System file corruption... Viruses... Lack of Windows updates... Drivers...


    Code:
    sptd	fffff880`01060000	fffff880`011c6000	Sun Feb 27 12:29:52 2011 (4d6aa630)	000819a5		sptd.sys
    Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.

    I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.

    Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.


    Run your system for a few weeks after removing the sptd.sys culprit and post back how the system responds.
      My Computer


  3. Posts : 2
    windows 7 professional x64
    Thread Starter
       #3

    thanks for the reply. I'll let you know how it goes. thanks
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #4

    You're welcome. Best of luck!
      My Computer


 

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