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HP has random BSOD over night or when using.
So this isn't my computer, but I have been tasked with trying to fix it. It kept BSOD over night. The owner said that the BSOD always said something about the antivirus (Kaspersky) so I had her remove it via the uninstall tool provided by them. Computer seemed to do ok for a week but it started to do it again, but this time giving a "fatal error" as I been told. I been trying to open up the dump files but keep getting permission or symbol errors. Attached are the required files as you guys requested. I guess any help would be awesome.
Is Windows 7 . . .
- Home Premium x64
- the original installed OS on the system - Yes
- an OEM or full retail version? - OEM
- What is the age of system (hardware)? - ~5 Months (October)
- What is the age of OS installation ~ 5 Months (Has not been reinstalled)