|05 Mar 2012||#1|
TVpanel.exe has stopped working (Philips SAA7133/SAA7135)
I am using Philips SAA7133/SAA7135 Tv card and i am getting the error when trying to open the TiVme software.
Everything worked fine couple days,but now i getting the error.
This is the problem details:
Problem Event Name: APPCRASH
Application Name: TVpanel.exe
Application Version: 220.127.116.11
Application Timestamp: 4e782288
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0c9db5ed
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e
Thanks in advance.
|My System Specs|
|05 Mar 2012||#2|
Do you recall having done any changes recently around the time it first started crashing? Also, is this the latest version of this software?
To garner some more details on the case, one will need a crashdump. There may be a .dmp file and the directory to it listed when you click View problem details. Note that from my understanding that this dmp file is temporary and will disappear if you close the error message, so make a copy of it before doing so and send it to us. Otherwise, another method (probably not as good) would be to manually generate one. When the error message is still up, open Task Manager, go to Process tab and then locate TVpanel.exe, right click it and click Create Dump. The only problem with this method is that it creates a bigger dump file than the minidump mentioned previously. This provides a lot more beneficial information than a minidump, but it's also a lot bigger, and will most likely require you to zip it up and upload it to a 3rd-party filesharing site. The reason why I think it may not be as good as the minidump is that it may capture the application in a state that is "too late", which will make troubleshooting difficult or impossible. Still, it is worth a shot.
If you wish, an alternative to creating a larger dump file and instead manually create a minidump file, would be to use Process Explorer. It's basically a beefed up Task Manager. Perform the same method as previously instructed, except specify that you want a minidump instead of a full one.
Aside from a crashdump, the only information I can scrounge up on this is that it's stating that the application referenced memory using a bad address.
|My System Specs|
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