Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: dxgkrnl.sys BSOD when watching video. Error 0x00000116

06 Mar 2012   #1

Windows 7 Home Premium 64bit
dxgkrnl.sys BSOD when watching video. Error 0x00000116

I just fixed my last BSOD (faulty RAM) that kept appearing and now I'm getting a new one. I was just beginning to watch a video using firefox, screen froze and then i got this BSOD. I checked memory dump with BlueScreenView and results were :

BC code : 0x00000116
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d000
(I will attach .dmp)

I have new rig with
Asus gtx 560 ti 448
Intel core i5 2500k
Asrock z68 pro3 gen3
and Windows 7 Home Premium 64bit

my GPU and CPU temperatures were around 35 degrees during BSOD.

My video card driver version is 295.73 - WHQL and it has worked properly before.

My System SpecsSystem Spec
06 Mar 2012   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Well you have checked the normal things and they look good.
The 295.73 - WHQL could be corrupt. Remove and install it again.
I would run another memory test on the new ram. Your video card ram and system ram do communicate with each other when needed.
My System SpecsSystem Spec
06 Mar 2012   #3

Windows 7 Home Premium 64bit

I have tested my new RAM and it's working good. Anyway no more BSODs appeared today and everything seems to be alright. If I get more blue screens i'll contact here.
My System SpecsSystem Spec

10 Mar 2012   #4
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

It's been 3 days are you still okay?
My System SpecsSystem Spec
30 Apr 2012   #5

Windows 7 Ultimate x64 SP1

I've just upgraded my rig to similiar to yours and I have the exact same problem. I tested everything, the mobo, the PSU, the memory..Used different drivers (all from Catalyst 11.12 to 12.4) and I still have random bsods in games, photoshop, etc... Basically I can't do anything, can't work, can't play...ffs
Here's my current setup

i5 2500k @ 4.8Ghz + Scythe Mugen 2 Rev.B
2x 4GB Corsair Vengeance DDR3 @ 1600 Mhz 9-9-9-24
2x ASUS EAH5850 TOP DirectCU @ 960/1200
Crucial M4 128Gb SSD
Samsung HD204UI 2TB
ASUS VW22 @ 1680x1050

Antec Gamer 300
X360 Gamepad
Win7 x64 SP1 + Catalyst 12.1

I've read dozens of topics on different forums, tried almost every method that I found - still nothing. Everything was fine when I had ASUS P5K PRO and C2D E8400..

My System SpecsSystem Spec
30 Apr 2012   #6

Windows 7 Home Premium 64 Bit

presha, you may or may not get a response in this thread from the OP. You would probably be better off starting your own thread and following the to get dedicated help.
My System SpecsSystem Spec

 dxgkrnl.sys BSOD when watching video. Error 0x00000116

Thread Tools

Similar help and support threads
Thread Forum
BSOD error 0x00000116 ,atikmpag.sys dxgkrnl.sys dxgmms1.sys
after update from Catalyst 14.12 Omega to 15.7 my computer gettng bsod randomly my specs MSI Z87 -GD65 i3 4160 2x4GB 1333 HIS R9270 Samsung EVO 850 250GB Win7 Pro 64bit while playing BD/DVD the screen turn black or flash for few secs then bsod while playing game ( cpu load ~60% , gpu ~70%...
BSOD Help and Support
BSOD while watching YouTube, error 0x00000116
Sometimes when I am watching videos on YouTube, the video will stop playing and error message will pop up which reads: "Driver stopped responding and has recovered Display driver AMD driver stopped responding and has successfully recovered." If I try to reload the video after this, the...
BSOD Help and Support
BSOD referencing 0x00000116 and dxgkrnl.sys after replacing most hw
Hello, I am completely stumped with my recent computer issues. Let me give a little back story of what I know of this particular error. Back in January I was experiencing terrible issues while playing games like Sleeping Dogs and Far Cry 3 where my GPU would increase upwards of 100+ C and...
BSOD Help and Support
BSOD playing any game, error 0x00000116 (dxgkrnl.sys)
Hello everyone, One year ago I bought a Samsung RC730-S05IT laptop with Windows 7 Professional x64. It runs an internal Intel HD Graphics 3000, and an external nVidia GeForce GT 540M. At first I didn't have any problem, but after some months it started to BSOD while playing games. The weird...
BSOD Help and Support
BSOD playing League of Legends error 0x00000116 driver: dxgkrnl.sys
Hi there, ive been getting random crashes while playing league of legends. sometimes the screen will just go black and the computer will restart. originally i thought it might be a temp issue, so i replaced my thermal paste and my temp never goes above 50c. I also used driver sweeper and...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:49.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App