My first ever Win7 BSOD

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  1. Posts : 146
    Windows 7 Ultimate X64 RTM
       #1

    My first ever Win7 BSOD


    System Service Exception

    Thats what the BSOD was about, it came out after i exited Heroes of Newerth, never had this issue before or anything similar with vista.. happened around 12:24AM if the time matters. any clues?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    EarlZ said:
    System Service Exception

    Thats what the BSOD was about, it came out after i exited Heroes of Newerth, never had this issue before or anything similar with vista.. happened around 12:24AM if the time matters. any clues?
    Earl

    Hi and welcome to sevenforums

    Can we ever help

    First can you go to c:\windows\minidump zip that dump file (*.dmp) and upload it to us using the attachment icon (shaped like a paperclip) in your reply.

    If you need help let us know
    Ken
      My Computer


  3. Posts : 146
    Windows 7 Ultimate X64 RTM
    Thread Starter
       #3

    zigzag3143 said:
    Earl

    Hi and welcome to sevenforums

    Can we ever help

    First can you go to c:\windows\minidump zip that dump file (*.dmp) and upload it to us using the attachment icon (shaped like a paperclip) in your reply.

    If you need help let us know
    Ken

    I cannot find that file, maybe i disabled something XD
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    EarlZ said:
    I cannot find that file, maybe i disabled something XD
    Doubt it. You did get a blue screen right? if you search for *.dmp it will find where they are stored.

    Ken
      My Computer


  5. Posts : 143
    Windows 7 Ultimate x64 build 7600
       #5

    2 days ago I also had the 1st BSOD ever with windows 7 x64
    attached is the DMP file zipped
      My Computer


  6. Posts : 11,840
    64-bit Windows 8.1 Pro
       #6

    Without the associated software to read the dmp log, its going to be hard to pin the problem down exactly... 9 times out of 10 a BSOD is related in one way or the other with a corrupt/bad driver... what was the last program that you installed before the problem started??

    @ranjan.... Please dont hijack a thread ..start one specific to your problem..otherwise it gets very confusing .. thanks

    Tom
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    ranjan2001 said:
    2 days ago I also had the 1st BSOD ever with windows 7 x64
    attached is the DMP file zipped
    You will be better off waiting for someone with a debugger but it appears that the offending files are all OS files.

    What is happening on your system ( i havent read the thread)?

    Ken
    Last edited by zigzag3143; 26 Jan 2011 at 03:54.
      My Computer


  8. Posts : 143
    Windows 7 Ultimate x64 build 7600
       #8

    Tews said:
    @ranjan.... Please dont hijack a thread ..start one specific to your problem..otherwise it gets very confusing .. thanks

    Tom
    Sure I will post a separate thread now.
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    ranjan2001 said:
    Sure I will post a separate thread now.
    ranjan

    Was this just one BSOD? If so dont worry abt it. If not since they are OS files you should run sfc/scannow to check the system files. If that doesnt work restore from backup, if that doesn't work The GOLD standard a clean re-install

    Ken
      My Computer


  10. Posts : 143
    Windows 7 Ultimate x64 build 7600
       #10

    sfc opens a CMD window & then disappear, I will wait for next BSOD before I get serious into looking this problem.
    Thanks
      My Computer


 
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