BSOD while browsing , sometimes randomly need help asap


  1. Posts : 5
    windows 7 ultimate x86
       #1

    BSOD while browsing , sometimes randomly need help asap


    windows 7 ultimate 32 bit
    3gb ram , 512 display card
    msi motherboard

    hi i got blue screen error randomly sometimes browsing sometimes while watching videos... driver irql not less or equal and sometimes irql not less or equal... sometimes it says nothing only blue screen... i did memtest rams or ok. i did chkdsk my disk is ok too also my display card is ok too... im waiting for your replys thank you and have a nice day
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Your dumps point to your CPU.

    Are you overclocking? If so please stop

    Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs).
    Note that this test may overheat the CPU, ensure proper cooling.

    Additionally run MemTest86+
    RAM - Test with Memtest86+

    Post back with your results.

    Code:
    halmacpi.dll    halmacpi.dll+3430    0x82c1f000    0x82c56000    0x00037000    0x4a5bbf07    14/07/2009 03:11:03                
    intelppm.sys    intelppm.sys+15d6    0x920bd000    0x920cf000    0x00012000    0x4a5bbf07    14/07/2009 03:11:03
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {62c852b8, 1c, 0, 62c852b8}
    
    Unable to load image \SystemRoot\system32\DRIVERS\intelppm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for intelppm.sys
    *** ERROR: Module load completed but symbols could not be loaded for intelppm.sys
    Probably caused by : hardware
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 62c852b8, memory referenced
    Arg2: 0000001c, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 62c852b8, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 82db5700
    Unable to read MiSystemVaType memory at 82d950c0
     62c852b8 
    
    CURRENT_IRQL:  1c
    
    FAULTING_IP: 
    +0
    62c852b8 ??              ???
    
    PROCESS_NAME:  System
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    TRAP_FRAME:  80ddeb68 -- (.trap 0xffffffff80ddeb68)
    ErrCode = 00000000
    eax=00002626 ebx=00002626 ecx=00005887 edx=00000000 esi=80dc2120 edi=80dc3a54
    eip=62c852b8 esp=80ddebdc ebp=80ddec18 iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    62c852b8 ??              ???
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 82caeaae to 62c852b8
    
    FAILED_INSTRUCTION_ADDRESS: 
    +0
    62c852b8 ??              ???
    
    POSSIBLE_INVALID_CONTROL_TRANSFER:  from 82caeaa9 to 82c852b8
    
    STACK_TEXT:  
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    80ddebd8 82caeaae 00002626 00000000 00005800 0x62c852b8
    80ddec18 82c22430 00000002 000000d1 80dded20 nt!KeUpdateRunTime+0x145
    80ddec18 920be5d6 00000002 000000d1 80dded20 hal!HalpClockInterruptPn+0x158
    80ddec98 82cadbb8 86d26528 80dc7800 80dc2000 intelppm+0x15d6
    80dded20 82cab3ad 00000000 0000000e 00000000 nt!PoIdle+0x538
    80dded24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0xd
    
    
    STACK_COMMAND:  .trap 0xffffffff80ddeb68 ; kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    BUCKET_ID:  CPU_CALL_ERROR
    
    Followup: MachineOwner
    ---------
     *** Possible invalid call from 82caeaa9 ( nt!KeUpdateRunTime+0x140 )
     *** Expected target 82c852b8 ( nt!KeAccumulateTicks+0x0 )
      My Computer


  3. Posts : 5
    windows 7 ultimate x86
    Thread Starter
       #3

    hi my cpu is fine 0 error and i did memtest to my ram and 7 or 8 passes without 0 error im still getting bsod while watching streams sometimes while browsing... and my games are crashes too like league of legends (tm client has stopped worked) and my ie is crashes too like ie has stopped working
      My Computer


  4. Posts : 5
    windows 7 ultimate x86
    Thread Starter
       #4

    now i got bsod every 10 minutes it says driver irql not less or equal realy need help asap
      My Computer


  5. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #5

    jimihendrixx said:
    now i got bsod every 10 minutes it says driver irql not less or equal realy need help asap
    Run SFC
    SFC /SCANNOW Command - System File Checker
    Upload any new dump files and update your graphics driver
      My Computer


  6. Posts : 5
    windows 7 ultimate x86
    Thread Starter
       #6

    hi again i did scf /scannow and 0 error. i update my display driver and i get only this blue screen error oftenly 'irql not less or equal' here the last report thx for your helps
      My Computer


  7. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #7

    jimihendrixx said:
    hi again i did scf /scannow and 0 error. i update my display driver and i get only this blue screen error oftenly 'irql not less or equal' here the last report thx for your helps
    You need to update some drivers

    Realtek 8180/8185 Wireless Device => Realtek
    Realtek Nic => Realtek

    AMD Display driver ATI Radeon
    Code:
    atikmdag.sys        0x92c11000    0x93126000    0x00515000    0x4a8a1a1e    18/08/2009 07:03:58
      My Computer


  8. Posts : 5
    windows 7 ultimate x86
    Thread Starter
       #8

    hey i update my display driver by using device manager. and now it says my display card is ati radeon hd 4300 but when i update it from ati internet site version is changing. it says radeon hd 4450 -.-
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #9

    jimihendrixx said:
    hey i update my display driver by using device manager. and now it says my display card is ati radeon hd 4300 but when i update it from ati internet site version is changing. it says radeon hd 4450 -.-
    Never use device manager to update your driver. If the generic AMD drivers aren't working try the ones supplied by your manufacturer.
      My Computer


 

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