Random BSOD on my laptop


  1. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Random BSOD on my laptop


    Was using my dad's laptop when it randomly BSOD. Any help would be appreciated =)

    Windows 7 Home Premium 64bit
      My Computer


  2. Posts : 1,314
    Windows 7 64-bit
       #2

    Almost all of the crashes blame something going on in your TCP/IP stack, as well as USB. I wouldn't doubt it's your DW1501 Wireless LAN card drivers. Make sure that they are the latest.
      My Computer


  3. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Ok. Will check them now
      My Computer


  4. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    Drivers and Downloads | Dell [United States]

    This is the only driver I'm finding which is 2010 :\
      My Computer


  5. Posts : 1,314
    Windows 7 64-bit
       #5

    What date in 2010? The crashdumps says your drivers are dated Jan 21, 2010. Anything newer is worth a shot.

    In addition, I found McAfee also involved. I'm not one to place personal opinions in diagnoses, but McAfee is relatively notorious in the IT industry for being unstable. There may be need to replace it with an alternative (free AV like Microsoft Security Essentials and Avast are very good nowadays). If you feel it necessary to continue using McAfee, I did notice that the drivers for it are dated March 2011. You may wanna do something about that.
      My Computer


  6. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    Release Date: 4/16/2010

    I thought i removed McAfee :\ i use MSE as my anti-virus. I'll see to it McAfee is removed thoroughly
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    How to uninstall or reinstall supported McAfee products using the McAfee Consumer Products Removal tool (MCPR.exe) can help in removing any McAfee remnants. Pay special attention to MCPR in those steps.
      My Computer


  8. Posts : 229
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    Did that thanks. Now only MSE is running, if i get any more BSOD I'll post back. Thank you for all the help!

    Also i updated the DW1501 Wireless LAN card drivers to 4/16/2010
      My Computer


 

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