Computer freezes randomly


  1. Posts : 3
    windows 7 home premium 64bit.
       #1

    Computer freezes randomly


    First time posting here...over the last couple of days my computer randomly freezes and i have to force reboot it happens at random...so i checked the event viewer and it said The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    log name:system
    source:kernel-Power
    Event ID:41
    level:critical
    + System

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 2

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000000000000002

    - TimeCreated

    [ SystemTime] 2012-03-09T18:00:02.940830400Z

    EventRecordID 92678

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer Phil-PC

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>41</EventID>
    <Version>2</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2012-03-09T18:00:02.940830400Z" />
    <EventRecordID>92678</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Phil-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    - <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">false</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    </EventData>
    </Event>

    specs
    Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
    Memory: 6144MB RAM
    Hard Drive: 1 TB
    Video Card: NVIDIA GeForce GTX 260
    Sound Card: Speakers (High Definition Audio Device)
    Speakers Headphones: Logitech g35
    Keyboard: LogitechG110 Gaming Keyboard
    Mouse: Logitech Mx518 Gaming Mouse
    Operation System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
    Motherboard: ASUS M4A79T Deluxe AM3 DDR3 AMD 790FX ATX AMD

    windows 7 home premium 64bit
    power supply/graphics card 2 years old
    everything else is 1 year old
    Last edited by bigboy54; 09 Mar 2012 at 13:52. Reason: added specs
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    It would be nice to be able to see your System Specs.
    System Info - See Your System Specs


    There are many reasons why a PC " behaves" this way.


    These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....


    What follows is a series of generic troubleshooting steps that you may care to try...


    *Make sure all intake/exhausts vents are clean along with all fans.

    Get some temp monitoring software for cpu, gpu.

    * It could be a hard drive that is going bad or corrupted.

    To check a hard drive See Check Disk...
    Disk Check


    * In an administrators account type cmd in search.

    In cmd type sfc /scannow.
    This will report and fix minor problems.
    Take note of what is said at the end.
    Should your computer freeze, try to do the tests in safe mode.
    SFC /SCANNOW Command - System File Checker


    * Go to search, type device manager and look for any yellow warning markers.


    * Re Event Viewer ID 41. Most of us get this error every so often.

    Keep it under observation.

    * If overclocking, restore to original.


    * Try in safe mode; report back if it works properly.

    Getting into Windows Safe Mode


    *Clean boot. You may discover what is causing your problem.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7


    *Run a scan with Malwarebytes.

    Please download the free version of Malwarebytes.
    Update it immediately.
    Do a full system scan
    Let us know the results at the end.

    Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!


    *List all the Security software you have ever had installed & currently have now on your computer please.


    * Browser addons can create problems.

    Check how many you have on your various browsers.
    Is each & every one really needed?
      My Computer


  3. Posts : 3
    windows 7 home premium 64bit.
    Thread Starter
       #3

    I'm unable to run in safe mode it freezes at log in screen and I'm useing avg free
      My Computer


  4. Posts : 3
    windows 7 home premium 64bit.
    Thread Starter
       #4

    Tryed doing a system restore same thing happens it freezes and I have to reboot
      My Computer


  5. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #5
      My Computer


 

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