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Windows 7: BSOD playing League of Legends, bccode 1e

10 Mar 2012   #1
skribbz14

Windows 7 Ultimate x64
 
 
BSOD playing League of Legends, bccode 1e

Hi, I've been having trouble the past month with random blue screens. I've run memtests, updated all the drivers I could think of, and updated everything important using Windows Updates. I only crash when I play League of Legends. I spent the last week not touching the game and didn't crash once, but played a game today and yet again another crash.

I am running Windows 7 Ultimate x64.

This is my report:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I also attached my .dmp file. Any help will greatly appreciated, thanks in advanced.


My System SpecsSystem Spec
.
10 Mar 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Unknown driver. Is either generated or malware.

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
My System SpecsSystem Spec
11 Mar 2012   #3
skribbz14

Windows 7 Ultimate x64
 
 

Ran the malware test and it found about five things. I'm worried that I may not have a correct driver though. I guess I'll know if I blue screen again? Do you want to read the malware log?
My System SpecsSystem Spec
.

11 Mar 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by skribbz14 View Post
Ran the malware test and it found about five things. I'm worried that I may not have a correct driver though. I guess I'll know if I blue screen again? Do you want to read the malware log?
Not necessary but I would re-run it again after your next reboot just in case. We cant diagnose the BSOD's till it is really gone.
My System SpecsSystem Spec
11 Mar 2012   #5
skribbz14

Windows 7 Ultimate x64
 
 

Ran it again with no malware found. I guess we can assume it fixed unless it crashes again. I don't have time to play LoL now, so we'll see in the future. Thanks for your help zigzag!
My System SpecsSystem Spec
11 Mar 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by skribbz14 View Post
Ran it again with no malware found. I guess we can assume it fixed unless it crashes again. I don't have time to play LoL now, so we'll see in the future. Thanks for your help zigzag!
Its my pleasure.


Do yourself a favor and backup



Ken
My System SpecsSystem Spec
11 Mar 2012   #7
skribbz14

Windows 7 Ultimate x64
 
 
Down again

Welp I got a chance to play and crashed again. I was feeling rather ambitious and restarted LoL after the crash and then it crashed almost immediately. When I booted from that crash windows crashed on load, so yeah that was a bummer. It's working now though!

I will attach all the .dmp's for you to check out.

I'm assuming it has to be driver related, but I don't know how to narrow down which driver I don't have updated.
My System SpecsSystem Spec
12 Mar 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by skribbz14 View Post
Welp I got a chance to play and crashed again. I was feeling rather ambitious and restarted LoL after the crash and then it crashed almost immediately. When I booted from that crash windows crashed on load, so yeah that was a bummer. It's working now though!

I will attach all the .dmp's for you to check out.

I'm assuming it has to be driver related, but I don't know how to narrow down which driver I don't have updated.


GOT IT!!



Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files


I think we finally have found it.


Ken
My System SpecsSystem Spec
12 Mar 2012   #9
skribbz14

Windows 7 Ultimate x64
 
 

Okay, so I'm a little confused on how this SPTD thing works.

I immediately selected update and then after reading the FAQs selected uninstall. After the reboot I received an error saying that it couldn't find a file for daemon toolz.

I also couldn't find a way to uninstall Daemon Tools through the add/remove programs or from its directory. Should I just delete the entire folder or am I using the Duplex Secure program wrong?

*edit*
When I go back to the SPTD setup now, it only says Install and I can no longer Uninstall. Yet Daemon Tools is still in my Prgoram Files(x86).

I am thinking that because it is install under my 32-bit program files that maybe I should have downloaded the 32-bit version of the SPTD Duplex Secure?
My System SpecsSystem Spec
12 Mar 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by skribbz14 View Post
Okay, so I'm a little confused on how this SPTD thing works.

I immediately selected update and then after reading the FAQs selected uninstall. After the reboot I received an error saying that it couldn't find a file for daemon toolz.

I also couldn't find a way to uninstall Daemon Tools through the add/remove programs or from its directory. Should I just delete the entire folder or am I using the Duplex Secure program wrong?

*edit*
When I go back to the SPTD setup now, it only says Install and I can no longer Uninstall. Yet Daemon Tools is still in my Prgoram Files(x86).

I am thinking that because it is install under my 32-bit program files that maybe I should have downloaded the 32-bit version of the SPTD Duplex Secure?
A quick easy way to check is to search for sptd.sys and if found rename it to sptd.bak so it cant load.
My System SpecsSystem Spec
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 BSOD playing League of Legends, bccode 1e




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