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Windows 7: BSOD's not saving minidumps, multiple 0x9F crashes

12 Mar 2012   #21

Windows 7 Home Premium 64bit

Crap, sorry. Let me try to sort it out now.

My System SpecsSystem Spec
12 Mar 2012   #22

Windows 7 Home Premium 64bit

I have downloaded the very same zip file and the DMP file IS there! It's 2/3's the way down the list of files and its named 022112-19999-01.dmp

Here it is anyway:
My System SpecsSystem Spec
13 Mar 2012   #23

Windows 7 Home Premium 64bit

Have you had a chance to look through the dump?
My System SpecsSystem Spec

14 Mar 2012   #24

Windows 7 Home Premium 64bit

My System SpecsSystem Spec
15 Mar 2012   #25

Windows 7 Home Premium 64 Bit

Loading Dump File [D:\Kingston\BSODDmpFiles\piehole1983\022112-19999-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03049e90
Debug session time: Mon Feb 20 19:14:48.912 2012 (UTC - 6:00)
System Uptime: 0 days 0:24:54.005
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {4, 258, fffffa8003c40040, fffff80000b9c510}

Probably caused by : ntkrnlmp.exe ( nt!PnpBugcheckPowerTimeout+76 )

Followup: MachineOwner

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A driver is causing an inconsistent power state.
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8003c40040, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9c510

Debugging Details:


FAULTING_THREAD:  fffffa8003c40040






LAST_CONTROL_TRANSFER:  from fffff80002f0cea6 to fffff80002e84640

fffff800`00b9c4d8 fffff800`02f0cea6 : 00000000`0000009f 00000000`00000004 00000000`00000258 fffffa80`03c40040 : nt!KeBugCheckEx
fffff800`00b9c4e0 fffff800`030bf3cc : fffff800`00000000 fffffa80`00000000 fffff800`03004c00 fffff800`00b9cc58 : nt!PnpBugcheckPowerTimeout+0x76
fffff800`00b9c540 fffff800`02e90062 : 00000000`0000000a fffff800`00000000 00000000`00000000 00000000`00000000 : nt!PopBuildDeviceNotifyListWatchdog+0x1c
fffff800`00b9c570 fffff800`02e8ff06 : fffff880`03e26ad0 fffff880`03e26ad0 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02e8fdee : 00000003`7a7f22e8 fffff800`00b9cc58 00000000`00017618 fffff800`02ff9588 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02e8fbd7 : 00000000`c4adf1ce 00000000`00017618 00000000`c4adf10d 00000000`00000018 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02e7c36a : fffff800`02ff6e80 fffff800`03004cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a

STACK_COMMAND:  .thread 0xfffffa8003c40040 ; kb

fffff800`02f0cea6 cc              int     3


SYMBOL_NAME:  nt!PnpBugcheckPowerTimeout+76

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


FAILURE_BUCKET_ID:  X64_0x9F_4_nt!PnpBugcheckPowerTimeout+76

BUCKET_ID:  X64_0x9F_4_nt!PnpBugcheckPowerTimeout+76

Followup: MachineOwner
Does not identify what driver is causing the problem. Are you getting crashes still? Any new .dmp files?
My System SpecsSystem Spec
16 Mar 2012   #26

Windows 7 Home Premium 64bit

Yes, every single time I shut down. Really frustrating! It still will not save any new dumps either! I think I'm looking at some kind of hardware issue but which part?
My System SpecsSystem Spec
16 Mar 2012   #27

Windows 7 Home Premium 64 Bit

Use the following to check hardware:
My System SpecsSystem Spec
16 Mar 2012   #28

Windows 7 Home Premium 64bit

Thank you for the information! I started with realtemp and prime95 running together and almost instantly got CPU temps of 88 degrees and seems to be very slowly climbing!

I'll let it run on for a while and see what happens.
My System SpecsSystem Spec
16 Mar 2012   #29

Windows 7 Home Premium 64bit

Check it out after 3 minutes!
My System SpecsSystem Spec
16 Mar 2012   #30

Windows 7 Home Premium 64 Bit

Could you fill out your system specs? It is a bit annoying to have to search through both of your threads to find information about your system. System Info - See Your System Specs can be used as a guide to filling out the specs.

Regardless, those temperatures seem very high. Have you blown the dust out of the system in the past six months?

To remove dust, follow the subsequent general procedure. If you have a desktop bought from Dell, HP, Sony, Lenovo, etc. make sure removing the desktop casing will not void your warranty first. Call the company if you are still under warranty and ask if it is okay to remove the casing and blow dust out. The procedure described is fine for laptops; just make sure no stickers are on panels saying if you remove the panel it will void the warranty.
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Remove the casing for a desktop, or remove any screwed on panels and disc drives for laptops.
  5. Blow out the dust inside by using a can of compressed air or a low pressure compressor. You will want to put the computer on a desk or table so you can maintain the can in an upright position if using a can of air. Blow into all crevices on the motherboard, heat sinks, cards, modules, etc. for a desktop. Blow into vents, opened panels, disc drive areas, USB ports, and the keyboard if it is a laptop. You may also want to blow inside the disc drive by replacing the drive to the laptop, starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step. For a desktop, you may also want to blow inside the disc drive by starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step.
  6. Replace casing for the desktop. Replace panels and disc drive (if you have not already done so) for the laptop.
  7. Plug power supplies in. AC adapter for the desktop. Battery and then AC Adapter for the laptop.
  8. Start the computer and see if performance is better.
My System SpecsSystem Spec

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