BSOD Help

sean88 · 12 Mar 2012

Hey guys,

Here is my logs I get the BSOD on start up no crashing once on the computer...

Thanks alot for the help.

Regards Sean

usasma · 12 Mar 2012

perfmon /report shows problems with your Elby CD driver. Please install the programs from Elaborate Bytes to see if that fixes this error.

Lot's of older drivers that need updating:
GEARAspiWDM.sys Tue Apr 08 15:15:38 2008 (47FBC45A)
Belongs to a CD/DVD program - most often seen in iTunes

RtVLAN60.sys Sun Dec 02 21:19:41 2007 (475367BD)
Realtek Virtual Miniport driver for VLAN
Most likely belongs to your Realtek network card

SYMEVENT.SYS Mon Jan 14 18:29:24 2008 (478BF054)
SRTSPX.SYS Wed Oct 08 17:02:46 2008 (48ED1FF6)
SRTSP.SYS Wed Oct 08 17:00:38 2008 (48ED1F76)
SYMTDI.SYS Mon Jan 08 21:31:16 2007 (45A2FE74)
SPBBCDrv.sys Thu Jan 17 21:12:20 2008 (47900B04)
These belong to Symantec/Norton and MUST be removed. Once it's uninstalled, please use the free Norton Removal tool ( |MG| Norton Removal Tool 2012.0.5.15 Download ) to remove any remnants.
Download and install a free antivirus for testing purposes: http://www.carrona.org/freeav.html

If all of that doesn't fix the BSOD issue, then try the troubleshooting steps here: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
3RD PARTY DRIVERS PRESENT IN THE DUMP FILES

Code:


libusb0.sys             Sat Oct 02 12:08:26 2010 (4CA758FA)
LGBusEnum.sys           Mon Nov 23 20:36:26 2009 (4B0B389A)
Rt86win7.sys            Thu Jan 13 06:56:25 2011 (4D2EE869)
GEARAspiWDM.sys         Tue Apr 08 15:15:38 2008 (47FBC45A)
RtTeam60.sys            Mon Dec 21 10:30:29 2009 (4B2F9495)
RtVLAN60.sys            Sun Dec 02 21:19:41 2007 (475367BD)
winhv.sys               Sat Nov 20 03:38:15 2010 (4CE788F7)
amdxata.sys             Fri Mar 19 12:19:01 2010 (4BA3A3F5)
vmbus.sys               Sat Nov 20 04:14:58 2010 (4CE79192)
NAVENG.SYS              Fri Jul 29 08:10:02 2011 (4E32A31A)
SYMEVENT.SYS            Mon Jan 14 18:29:24 2008 (478BF054)
SRTSPX.SYS              Wed Oct 08 17:02:46 2008 (48ED1FF6)
SRTSP.SYS               Wed Oct 08 17:00:38 2008 (48ED1F76)
NAVEX15.SYS             Fri Jul 29 08:07:28 2011 (4E32A280)
SYMTDI.SYS              Mon Jan 08 21:31:16 2007 (45A2FE74)
SPBBCDrv.sys            Thu Jan 17 21:12:20 2008 (47900B04)
eeCtrl.sys              Fri Jan 20 18:33:15 2012 (4F19F9BB)
EraserUtilRebootDrv.sys Fri Jan 20 18:33:18 2012 (4F19F9BE)
nvlddmkm.sys            Thu Feb 09 21:00:08 2012 (4F347A28)
nvBridge.kmd            Fri May 20 23:57:55 2011 (4DD73843)
lvuvc.sys               Fri Apr 01 01:03:58 2011 (4D955CBE)
lvrs.sys                Fri Apr 01 01:03:43 2011 (4D955CAF)

Code:


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\031212-63664-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Mon Mar 12 06:44:26.086 2012 (UTC - 4:00)
System Uptime: 0 days 0:01:13.912
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 87fbf008 9c75daa2 00000000 00000002
BiosVersion = F2
BiosReleaseDate = 01/04/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 3000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\030812-31449-01.dmp]
Built by: 7601.17713.x86fre.win7sp1_gdr.111025-1505
Debug session time: Thu Mar  8 02:52:09.808 2012 (UTC - 4:00)
System Uptime: 0 days 0:00:52.634
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 86d62008 9cb82aa2 00000000 00000002
BiosVersion = F2
BiosReleaseDate = 01/04/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 3000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

sean88 · 13 Mar 2012

Thanks for the help I'll do these steps tonight and up another log.

Thanks alot much appreciated.