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Windows 7: I have a very unfortunate issue(crash)

05 Apr 2012   #41
writhziden

Windows 7 Home Premium 64 Bit
 
 

It is probably this one: Atheros AR8152 PCI-E Fast Ethernet Controller


My System SpecsSystem Spec
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08 Apr 2012   #42
Sato0

Windows 7 32 bit
 
 

That didn't work .
Also, aside from PCI simple communications not having a driver it also shows a yellow triangle with an exclamation mark saying that some hardware changes may not have been detected.
My System SpecsSystem Spec
08 Apr 2012   #43
writhziden

Windows 7 Home Premium 64 Bit
 
 

Sounds like you should try running Hardware devices are not working or are not detected in Windows to see if it fixes any hardware/driver conflicts.

Just realized you already did that... Sorry, in a rush to get out the door, so I cannot take too much time to look things over.


If you follow the https://www.sevenforums.com/crashes-d...tructions.html, I can help you track down the PCI Simple Communications driver that is missing.


I also wonder if using the factory recovery partition would not be a bad way to go at this time (after backing up any important data, of course). Does your Dell have a method to revert to the factory image? There should be software in Windows to do it as well as a key to hit when the system first turns on. Dell should be able to talk you through it if you want, or if you wait when I have more time, I will look into it. Let me know which is preferable.
My System SpecsSystem Spec
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08 Apr 2012   #44
Sato0

Windows 7 32 bit
 
 

I'll get you my crash dumps.
My System SpecsSystem Spec
08 Apr 2012   #45
Sato0

Windows 7 32 bit
 
 

My System SpecsSystem Spec
08 Apr 2012   #46
writhziden

Windows 7 Home Premium 64 Bit
 
 

I was actually more after the system info file and msinfo32 file. The msinfo32 file would be preferable. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.


If you decide to do a factory restore: A how to for restoring your computer to factory conditions using the Windows 7 Operating System.
My System SpecsSystem Spec
08 Apr 2012   #47
Sato0

Windows 7 32 bit
 
 

My System SpecsSystem Spec
08 Apr 2012   #48
writhziden

Windows 7 Home Premium 64 Bit
 
 

Code:
PCI Simple Communications Controller	PCI\VEN_8086&DEV_3B64&SUBSYS_04561028&REV_06\3&11583659&0&B0	The drivers for this device are not installed.
I found that this is an Intel device. Dell Inspiron N4010 XP Downgrade Instructions Mike Morawski – Technical Bloggings describes it as Intel(R) Management Engine Interface

Appears to be:
My System SpecsSystem Spec
08 Apr 2012   #49
Sato0

Windows 7 32 bit
 
 

Still doesn't work
Does something look wrong here?
My System SpecsSystem Spec
09 Apr 2012   #50
writhziden

Windows 7 Home Premium 64 Bit
 
 

It appears you may have a number of extra connections. Do you have two wireless devices?

Did the missing PCI Simple Communications Controller get resolved?
My System SpecsSystem Spec
Reply

 I have a very unfortunate issue(crash)




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