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Windows 7: Windows Error Recovery Window Problem

16 Aug 2014   #11

Windows 7 Ultimate x64

hey jfc15 !!

i'm also facing same problem.
can u Explain me again,i'm not getting you..
can u tell me step by step process to solve my problem..i'm using 'Dell KB-212' USB 2.0. pls do reply ASAP

My System SpecsSystem Spec
16 Aug 2014   #12

Windows 7 Home Premium 64-bit

Hello AnupamDubey...

I don't have that computer anymore and that issue as over 2 years ago, but I will try and help you.

If I recall, the issue with my computer was that the motherboard BIOS were causing the problem. At the time of the problem, I had the most recent BIOS installed. What I did was flash earlier BIOS to the motherboard until I found one that fixed the problem. I can't remember what version I ended up using. If you're not sure how to flash BIOS, Google it or have someone that knows how flash your board do it. It's really not that hard, but you could brick your motherboard if you do it wrong. Make sure you are only using BIOS that were specifically made for your model motherboard. Update to the most recent, then flash backwards until you find one that fixes your problem.

The only other way I found to fix my problem was to use an older style keyboard with with a ps/2 fitting (purple) instead of a USB and was able to move the curser when I recreated the Windows Error Recovery Window.

Hope that helps you.
My System SpecsSystem Spec

 Windows Error Recovery Window Problem

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