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Windows 7: BSOD Watching Youtube videos or just random BSOD

17 Mar 2012   #11

Windows 7 Home Premium 64 Bit

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [D:\Kingston\BSODDmpFiles\kenomote\Minidump\031812-26223-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (3 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16917.x86fre.win7_gdr.111118-2330
Machine Name:
Kernel base = 0x82e42000 PsLoadedModuleList = 0x82f8a810
Debug session time: Sat Mar 17 11:07:30.642 2012 (UTC - 6:00)
System Uptime: 0 days 0:03:19.124
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
Arg1: 001904fb
Arg2: 91907898
Arg3: 91907470
Arg4: 82edf776

Debugging Details:

EXCEPTION_RECORD:  91907898 -- (.exr 0xffffffff91907898)
ExceptionAddress: 82edf776 (nt!CcUnmapVacbArray+0x0000013b)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 00000000
   Parameter[1]: 00080008
Attempt to read from address 00080008

CONTEXT:  91907470 -- (.cxr 0xffffffff91907470)
eax=00000001 ebx=00000000 ecx=874716d8 edx=00000000 esi=874716a8 edi=00080000
eip=82edf776 esp=91907960 ebp=9190798c iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
82edf776 66395f08        cmp     word ptr [edi+8],bx      ds:0023:00080008=????
Resetting default scope



PROCESS_NAME:  CCleaner.exe


ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.



READ_ADDRESS: GetPointerFromAddress: unable to read from 82faa718
Unable to read MiSystemVaType memory at 82f8a160

8bc89865 807de600        cmp     byte ptr [ebp-1Ah],0

82edf776 66395f08        cmp     word ptr [edi+8],bx


LAST_CONTROL_TRANSFER:  from 82ef469e to 82edf776

9190798c 82ef469e 014716a8 00000000 00000001 nt!CcUnmapVacbArray+0x13b
919079bc 8bc89865 874e0938 00000000 00000000 nt!CcPurgeCacheSection+0x8f
91907ae0 8bc9e21c a7f8ba08 ac286810 a86ad0f8 Ntfs!NtfsDeleteFile+0x8f2
91907ce0 8bc2e48a a7f8ba08 859cfca0 1a5546c7 Ntfs!NtfsCommonCleanup+0x1657
91907d1c 82eb227e a7f8b9b8 00000000 ffffffff Ntfs!NtfsCommonCleanupCallout+0x1d
91907d1c 82eb2375 a7f8b9b8 00000000 ffffffff nt!KiSwapKernelStackAndExit+0x15a
a7f8b920 00000000 00000000 00000000 00000000 nt!KiSwitchKernelStackAndCallout+0x31


SYMBOL_NAME:  Ntfs!NtfsDeleteFile+8f2

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  Ntfs.sys


STACK_COMMAND:  .cxr 0xffffffff91907470 ; kb

FAILURE_BUCKET_ID:  0x24_Ntfs!NtfsDeleteFile+8f2

BUCKET_ID:  0x24_Ntfs!NtfsDeleteFile+8f2

Followup: MachineOwner
  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

My System SpecsSystem Spec
19 Mar 2012   #12

Windows 7 Ultimate 32Bit

I finally fixed it by re installing my Audio Driver
My System SpecsSystem Spec
19 Mar 2012   #13

Windows 7 Home Premium 64 Bit

Thanks for posting back the most recent steps. Glad it is running stable. Do your normal routine for a few days to make sure it remains that way. If so, you can mark the thread solved. :)
My System SpecsSystem Spec


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