BSOD, primarily while minimizing or maximizing games

TheLuffe · 23 Jan 2014

Hi!
I heard you guys rock at analyzing BSODs, so I was hoping you might have an answer for me regarding my own BSODs. I have tried troubleshooting in many ways, updating the BIOS, running driver verifier, updating GFX, running chkdsk, reformatting my SSD, running Memtest86(8 hours, no errors) and yeah I am quite stumped as to do next.

Anyways the pattern of the BSODs are that they usually happen when I minimize or maximize Counter Strike:Global Offensive. I probably receive 3-4 BSODs a day, and I would say atleast 80 % of the times are related to CS:GO but that might just be because I play that game a lot.

Computer isn't overclocked and my CPU is running pretty steady at less than 30 degrees celcius under load(water cooled). GFX seems to run around 60-70 degrees during load, but seeing as the BSODs doesnt really happen, when I push the computer, I doubt it has anything to do with this. But then again what do I know?! :)

System specs:

OS
Windows 7 x64
CPU
Intel i7-4770k
Motherboard
ASUS Z87-K
Memory
16 GB Kingston HyperX
Graphics Card
Radeon 6850 1GB
Hard Drives
120 GB Crucial SSD
2x500 GB Maxtor HDD
1x2 TB Seagate HDD

Anyways enough with the chit-chat, here's my dmp file(s):

YoYo155 · 23 Jan 2014

Welcome to SF TheLuffe :).

I would start by updating to Service Pack 1, then updating Windows in general as I believe the issue
is the very outdated win32k.sys .

Code:

lmvm win32k
Browse full module list
start             end                 module name
fffff960`00090000 fffff960`0039f000   win32k     (pdb symbols)          c:\my\sym\win32k.pdb\A9F6403F14074E9D8A07D0AA6F0C1CFF2\win32k.pdb
    Loaded symbol image file: win32k.sys
    Mapped memory image file: c:\my\sym\win32k.sys\4A5BC5E030f000\win32k.sys
    Image path: \SystemRoot\System32\win32k.sys
    Image name: win32k.sys
    Browse all global symbols  functions  data
    Timestamp:        Tue Jul 14 02:40:16 2009

TheLuffe · 23 Jan 2014

Thank you YoYo155. I just installed SP1 after writing this post, since I saw it was recommended in other posts. No BSODs as of yet, but I haven't been provoking them. Will try and keep you posted :)

YoYo155 · 24 Jan 2014

That is the first step, let us know how it holds :).

TheLuffe · 27 Jan 2014

Solved after updating to W7 SP1! :)

YoYo155 · 28 Jan 2014

Good news!
Thank you for reporting back :).