Constant Blue Screens... Desperate for help!...


  1. miked84
    Posts : 2
    windows 7 ultimate 64 bit
       New #1

    Constant Blue Screens... Desperate for help!...


    Thanks for viewing my thread.

    I put my computer together a year and a half ago, and now for some reason for the last couple months I have been experiencing constant blue screens.. a couple times a day. I upgraded my video card drivers and then the blue screens became less frequent and I started getting display driver stopped working errors and then it would recover... I have recently reformat my hard drive to hope to fix the problem but now im back to the blue screens even with my drivers up to date...

    Im thinking its my video card but im not sure .... I am hoping someone can possibly help me before I go out and buy a video card hoping this is the solution...

    I searched the forum hoping to figure out what my dump files are showing up but im not having much luck ( I download the microsoft debug w/ the sdk install, but I cant find it, even after following directions on using it and searching my computer... possibly a problem with the install)... I came across the sevenforum tool uploaded to copy dump files and system info. I have them in rar archive. If someone has time and wouldnt mind checking to help me out I would greatly appreciate anything help / suggestions so I can fix this annoying problem.

    filehosting.org - download page for Seven_Forums.rar

    Thank you very much for taking the time to read this and the same if you reply.

    mike.
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2


    These crashes were caused by memory corruption/exception (probably a driver).
    Please run these two tests to verify your memory and find which driver is causing the problem.

    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have raid update its Driver.



    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    Driver verifier

    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Special Pool", "Force Pending I/O Requests" and "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Last edited by zigzag3143; 15 Mar 2012 at 01:35.
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  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #3

    * When you have finished following zigzag3143's good advice I suggest you remove Bit Defender & replace it with Microsoft Security Essentials at least to test.

    http://kb.bitdefender.com/site/Knowl...e/article/333/

    http://www.microsoft.com/security_essentials/


    * Please run the System Update Readiness Tool (SURT) and then update to SP-1

    32 Bit

    http://www.microsoft.com/download/en...ang=en&id=3132

    64 Bit

    http://www.microsoft.com/download/en...ng=en&id=20858


    >    Now update to SP-1

    http://windows.microsoft.com/installwindows7sp1
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  6. miked84
    Posts : 2
    windows 7 ultimate 64 bit
    Thread Starter
       New #4

    awesome I will try them as soon as I get home thank you for the help. I will reply with what I find.

    Thanks..
    Mike.
      My Computer
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  7. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #5

    miked84 said:
    awesome I will try them as soon as I get home thank you for the help. I will reply with what I find.

    Thanks..
    Mike.
    Thank you & good luck!
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  8. binunda
    Posts : 1
    Manitoba
       New #6

    Blue screen fix!


    Hello all!

    I have been having blue screen problems with ASUS K52F laptop since I bought it (year ago). My understanding of computers is fairly advanced, but I still couldn't figure out what was wrong. I took my laptop back to where I got it a few times, but they couldn't figure it out.

    The laptop would work, then not, over and over again. I know it wasn't the machine, it has to do with windows and drivers, etc (I think). As a test I installed Ubuntu on the laptop, and no problems.

    After, I installed every version of Windows 7 over again, and sure enough blue screens. I have used driver reviver to update drivers, and used the Asus website. But again, no dice.

    A month ago, I was using my Lenovo laptop, and guess what I did? Spilled a glass of water on it (isn't that the first rule of computer use--no food or drink!!). Anyway, that laptop is shot now, so I decided to change the hard drive from that laptop to my ASUS.

    I didn't install all the ASUS stuff, etc, I just put the hard drive in. When I turned on the laptop for the first time, it installed some drivers, but for the most part, for some reason, there has been no issues. It still has traces of the Lenovo stuff, but the laptop runs like as though it was still my Lenovo.

    Not sure why, but for all there BS I have gone through for over a year, it is nice to be able to use the ASUS.

    Cheers!
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  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #7

    Thanks for posting back.
    Safe surfing.
      My Computer
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