BSOD Stop 0x00000101 and Stop 0x0000009c

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  1. Posts : 30
    Win 7
       #1

    BSOD Stop 0x00000101 and Stop 0x0000009c


    I have been getting some pretty bad blue screens lately the first one started out as the "Stop 0x00000101 "A clock interrupt was not received on a secondary processor within the allocated time interval" BSOD but then I stopped receiving those and started getting "machine_check_exception__Stop: 0x0000009C" though I have got the 0x00000101 two times after the machine check exception BSODS started. So I have included some OS information, my hardware specs, and I have attached a perform report and my Windows_NT6_BSOD_jcgriff2 file and followed the steps exactly. Though I did zip each folder up then zip the zipped folders together for some inception effect :P

    Windows 7 ultimate 64 bit
    It is the original OS on the harddrive
    OEM version
    I purchased my PC custom built a little over a year ago
    The OS has been re installed once since then.

    Hardware Specs;
    CPU; i7 940 at stock speeds because i'm not comfortable with overclocking
    GPU; HiS AMD Radeon 5870
    PSU; Zalman 850W
    RAM; 8GB, 4gb is patriot G series the other 4gb is g2 series
    HDD; 5 Different hard drives >.> I know it's like why so many but it was how the PC came and for the price and components it was worth it.
    Mobo; EVGA x58 SLI LE


    Thank you ahead of time for any help anyone can provide! :]
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2
      My Computer


  3. Posts : 30
    Win 7
    Thread Starter
       #3

    The first steps I took was uninstalling the 4GB of G2 RAM because that is the newest hardware installed. Machine seemed stable for about 12 hours and then could not get back into windows without a machine check exception BSOD. I reset the cmos, swapped out my 5870 for an older Nvidia 9500 GT, still recieved the BSODs. After this I put the other 4GB of ram back into my machine and ran memtest+86 for 2 hours and 15 minutes with no errors. I did some websurfing, turned on netflix, and got the machine check BSOD, after that I went into the CMOS and changed my RAM speeds to 800 MHz BSOD still. After I tried that I went into the CPU and disabled Turbo Boost mode and machine check exception before windows could start. Then I disabled HT tech and Turbo boost and was able to boot up, though just to load, start up, my background, and my shortcuts it took about 15-20 minutes.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Tbrown37 said:
    The first steps I took was uninstalling the 4GB of G2 RAM because that is the newest hardware installed. Machine seemed stable for about 12 hours and then could not get back into windows without a machine check exception BSOD. I reset the cmos, swapped out my 5870 for an older Nvidia 9500 GT, still recieved the BSODs. After this I put the other 4GB of ram back into my machine and ran memtest+86 for 2 hours and 15 minutes with no errors. I did some websurfing, turned on netflix, and got the machine check BSOD, after that I went into the CMOS and changed my RAM speeds to 800 MHz BSOD still. After I tried that I went into the CPU and disabled Turbo Boost mode and machine check exception before windows could start. Then I disabled HT tech and Turbo boost and was able to boot up, though just to load, start up, my background, and my shortcuts it took about 15-20 minutes.
    If you have the DMPS we could use them. It feels like hardware but need the dmps to verify it.
      My Computer


  5. Posts : 30
    Win 7
    Thread Starter
       #5

    I have the dump files attached with the performance monitor scan in my original post or does dmps mean something besides my dump files? In which case please tell me how I can provide you with that information and I will do so promptly :] thank you!
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    Tbrown37 said:
    I have the dump files attached with the performance monitor scan in my original post or does dmps mean something besides my dump files? In which case please tell me how I can provide you with that information and I will do so promptly :] thank you!

    The uploaded file contains only one DMP file from 3 days ago. It was related to hardware. If you have been crashing since your control panel may not be configured correctly, or you may be crashing before the service for writing the DMP file has even started.

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
      My Computer


  7. Posts : 30
    Win 7
    Thread Starter
       #7

    As of right now I can't even get my computer to boot into windows I can turn it on and get into BIOS only I wrote down these voltages and if I can get windows to boot before a BSOD I will follow your steps.

    VCC 3.3v; 3.18v
    Cpu Vcore 1.24v
    DIMM Voltage 1.48v
    CPU VTT Voltage 1.19v
    IOH Vcore 1.12v
    VCC 4.91-4.96v fluxuating
    +12v 12.18v
    3VSB 2.64v
    VBAT 2.99v

    Cpu temp 35c
    NB temp 50c
    Vreg 40c
    System 27c
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    Tbrown37 said:
    As of right now I can't even get my computer to boot into windows I can turn it on and get into BIOS only I wrote down these voltages and if I can get windows to boot before a BSOD I will follow your steps.

    VCC 3.3v; 3.18v
    Cpu Vcore 1.24v
    DIMM Voltage 1.48v
    CPU VTT Voltage 1.19v
    IOH Vcore 1.12v
    VCC 4.91-4.96v fluxuating
    +12v 12.18v
    3VSB 2.64v
    VBAT 2.99v

    Cpu temp 35c
    NB temp 50c
    Vreg 40c
    System 27c
    Can you boot into safe mode?
      My Computer


  9. Posts : 30
    Win 7
    Thread Starter
       #9

    I can't get it to boot at all, I had one successfull boot with RAM clocks at 9,9,9,25, HT, Turbo boost disabled, and only 2 cores active. First time under these settings after the windows logo loaded I recieved a BSOD the 2nd time it booted, though after I typed in my pass, and the background loaded, the ports on the back of my mobo stopped responding so I couldn't use my mouse, keyboard, or access internet from it.

    I am considering buying a new AM3+ motherboard, and an AMD FX CPU, that would be about equal in price to replacing my current CPU and I can afford that. My psu, ram, gpu, and HDDs would still be compatible. Suggestions? Thanks for the help so far though zigzag I appreciate it very much :]
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    Tbrown37 said:
    I can't get it to boot at all, I had one successfull boot with RAM clocks at 9,9,9,25, HT, Turbo boost disabled, and only 2 cores active. First time under these settings after the windows logo loaded I recieved a BSOD the 2nd time it booted, though after I typed in my pass, and the background loaded, the ports on the back of my mobo stopped responding so I couldn't use my mouse, keyboard, or access internet from it.

    I am considering buying a new AM3+ motherboard, and an AMD FX CPU, that would be about equal in price to replacing my current CPU and I can afford that. My psu, ram, gpu, and HDDs would still be compatible. Suggestions? Thanks for the help so far though zigzag I appreciate it very much :]
    Sorry I couldnt be of more help
      My Computer


 
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