Windows 7 Crash Report Points to USB Hub!


  1. Posts : 23
    Windows 7 Home Premium 32-bit
       #1

    Windows 7 Crash Report Points to USB Hub!


    Followed instructions on how to read the dmp file that came out of my recent crash.

    It seems to point to 'usbhub.sys'.

    The machine has had the following things installed recently: Q-Dir 5.36, a file manager, Oracle's VirtualBox (Running Ubuntu 12.04), Version 4.1.22 and Microsoft Security Essentials.

    Has anyone else had a similar issue with their usb hub?. If so, can you recommend a replacement usb hub?

    My system board:

    MSI Global ? Mainboard - G41M-P28

    I've attached a copy of the debug/crash report.

    Thanks in advance.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Please upload the dumps following the instructions
    Start off with this: USB Driver - General Fix for Problems
      My Computer


  3. Posts : 23
    Windows 7 Home Premium 32-bit
    Thread Starter
       #3

    koolkat77 said:
    Please upload the dumps following the instructions
    Start off with this: USB Driver - General Fix for Problems
    Dumps attached...
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    They're taking a some time to load.
    Did you try the USB fix?
      My Computer


  5. Posts : 23
    Windows 7 Home Premium 32-bit
    Thread Starter
       #5

    koolkat77 said:
    They're taking a some time to load.
    Did you try the USB fix?
    Just done the USB fix and things seem OK but at the time of the last failure no usb devices were attached apart from the mouse and keyboard. I use the same usb stick to move files from my Windows 7 machine to my Linux machine over and over.
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    chome4 said:
    koolkat77 said:
    They're taking a some time to load.
    Did you try the USB fix?
    Just done the USB fix and things seem OK but at the time of the last failure no usb devices were attached apart from the mouse and keyboard. I use the same usb stick to move files from my Windows 7 machine to my Linux machine over and over.
    Okay..Let us know if the blue screens reoccur. We'll do more troubleshooting.
      My Computer


 

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