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Windows 7: BSOD when running handbrake or during large file transfers

17 Mar 2012   #1

Windows 7 Enterprise
BSOD when running handbrake or during large file transfers

This is a computer that I built a couple of months ago and it consistently crashes when running handbrake, not every time but say 3 out of 4 times. It will also crash when making large file transfers like moving my movies from one hard drive to another. I have ran Memtest86 without any problems. I have also ran Prime95. When running prime95 these are the options:

It ran the first two options with no problems, but crashes pretty quickly when running the blend test.

Here is a copy of the report from reliability manager for the crash:


Shut down unexpectedly

‎3/‎13/‎2012 7:27 PM

Not reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800768D8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I have updated and reupdated all the drivers a couple of times.

Also I ran handbrake in SAFEMODE and still had the crash. I was trying to eliminate some of the hardware and drivers from causing the crashes, but I am not sure what drivers or hardware are eliminated during SAFEMODE.

Please help....thanks.

System Specs:
OS - Windows 7 Enterprise(64 BIT) SP1
CPU - Intel Core2Quad Q9550 Motherboard - Asus P5N-VM WS (REFURBISHED)
Memory - 8GB - DDR2 G.SKILL Graphics Card - Integrated NVIDIA FX470 Hard Drives - WD 750G & WD 2TB PSU - THERMALTAKE 430W Cooling - COOLMASTER

My System SpecsSystem Spec
17 Mar 2012   #2

Win 8 Release candidate 8400

Your .dmp file shows a stop error of 0x124 which is a general hardware error .
A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress
Some generic advice.

If you are overclocking STOP. Return to the default settings at least for now.
If you are running a RAID update its driver.

You can read more on this error and what to try here...
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec

 BSOD when running handbrake or during large file transfers

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