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#1
Two Different BSOD Error Codes, Need Urgent Help
I use my laptop for photo/video work and internet use, but I've been having a ton of problems recently. In January, I did a full system reformat, but when it started installing automatic updates, the computer would either freeze or go to the blue screen. I then started putting the computer into hibernate most of the time (at night and such).
It had been working for a while, but I would still occasionally get a blue screen, which would be fixed by a system restore point.
A few days ago, I installed one font for my photo work, and the computer froze. I turned the laptop off and back on, and immediately got a blue screen, with the error code ending in 3B. I've attached a screenshot of that particular blue screen. The screenshot is of the old blue screen, NOT the one I got today.
Yesterday, a friend advised me to run 'chk dsk', which I did. Afterward, the laptop worked PERFECTLY all day. I shut it down and went to sleep.
This morning, I woke up, turned on the laptop, and had a NEW blue screen, with the error message ending in 0A (that's a zero). I'm now running in safe mode with networking, because every time I try to run in normal mode, I get that blue screen.
I followed the directions on posting a BSOD issue, but I can't run step three. I've also enclosed a screenshot of what shows up during that, as an attachment.
Finally, I've enclosed the zip file of the dump. It's very important that I get this fixed, as I'm unable to do my work. Thank you.
I'm running Windows 7 Home Premium on an eMachines laptop. It is an OEM, it was already installed on the system when I purchased the laptop.
Last edited by epwbigdaddy; 17 Mar 2012 at 19:19. Reason: Left some info off