Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Powered off during Win 7 restart after update

18 Mar 2012   #1

Win 7 Home Premium 64bit
Powered off during Win 7 restart after update

I have a 2-yr old Alienware Aurora. This AM, following a Win 7 update & restart, I powered off the system before the update was complete (the Alienware splash screen covers up Win info on startup). Now, the machine will start, but goes no further. I cannot boot into Bios or any of the system files. The machine also does not recognize the original OS disk, so I can't even do a reinstall. No keyboard commands are functional at this point. Any thoughts?

My System SpecsSystem Spec
18 Mar 2012   #2

Windows 7 Home Premium x64 SP1

Seems od that it wont allow you to Bios or boot from disc, but in any case it may be worth while clearing Cmos
You may be able to do this via jumper switching or removing the Cmos Battery
Remember by doing so your clock will be reset to 00:00 so you will have to reset the date and tie to continue to receive windows updates ect
My System SpecsSystem Spec
18 Mar 2012   #3

Windows 7 Home Premium 64 Bit

In addition to the excellent suggestion by ripbox: Have you tried disconnecting the hard disk? It is possible the hard disk file system is corrupted and interfering with the system. Also, make sure no USB devices are connected that might make the system think an external device wants to boot first.
My System SpecsSystem Spec


 Powered off during Win 7 restart after update

Thread Tools

Similar help and support threads
Thread Forum
A MS update got hung up, I powered my PC down, and now...
A MS update got hung up, I powered my PC down, and now the PC is behaving erratically; for example... The PC would not start; Startup Repair interceded; ran multiple times with restarts between each run and without finding or fixing the any problems. When I tried to run Windows in Safe Mode,...
Windows Updates & Activation
Auto update restart on its own.
Hello, It's been a while since I posted anything as I have just now taken care of a pirated W 7 problem. I have resolved and am legit now, but if I ever find the guy who, well never mind. Here is my issue. I now have W 7 Home premium. I have windows update set to auto update. As I was...
Windows Updates & Activation
shut down during restart after update
bought a pc from a friend with win 7 prem installed, started dl'in my window 7 updates, get em all dled and asks to restart, so i try and restart the machine gets all the way through the applying updates screen screen goes black for awhile but never restarts the screen just stays black and i can...
Windows Updates & Activation
Help! i update and then crash after restart!
Hi! i have all messed up i have three OS in my laptop just for this moment, because i know how windows is, thos ghost form windows 98 xp still there quiet in windows 7 waiting the right moment to crew all the system.... everything its so screw up, that i tryed using the install cd of windows 7...
BSOD Help and Support
Chipset update bagged my powered usb ports
I f you look @ my system you'll see I own a Dell XPS Studio 1640. I recently grew tired of Dell's lack of chipset updates. So I went to Intel and DL'd the latest CS. All was/is fine except it knocked out the afore mentioned powered usb ports. As in I can charge a device via usb while my system is...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:09.
Twitter Facebook Google+