problem playing game and blue screen error

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  1. Posts : 7
    window 7 home premium 64 bit
       #1

    problem playing game and blue screen error


    i was playing game halfway and it auto close. it says some error.

    i was watching anime on my laptop and halfway it hang with error.


    my OS came with the laptop together. I have update my window and my graphic card, have tried reinstall the latest version for my graphic card but still having error.

    please advise what's wrong. thanks
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    No DMPS included in upload. Try this method.

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 7
    window 7 home premium 64 bit
    Thread Starter
       #3

    i follow your instruction but i can't find the minidump in my window folders.

    do i have to follow the instruction on Blue Screen of Death (BSOD) Posting Instructions again?
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    FlameIce said:
    i follow your instruction but i can't find the minidump in my window folders.

    do i have to follow the instruction on Blue Screen of Death (BSOD) Posting Instructions again?

    We do need the dmp. You can follow the instructions if they help
      My Computer


  5. Posts : 7
    window 7 home premium 64 bit
    Thread Starter
       #5

    i have tried all method, but i can't find my minidump or memory.dmp

    please help
      My Computer


  6. Posts : 7
    window 7 home premium 64 bit
    Thread Starter
       #6

    Do I have to get the error again before creating all the memory and minidump?
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    FlameIce said:
    Do I have to get the error again before creating all the memory and minidump?
    \
    If there is a DMP file now that is all we need.
      My Computer


  8. Posts : 7
    window 7 home premium 64 bit
    Thread Starter
       #8

    is it this?
      My Computer


  9. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #9

    Please make sure this is done correctly.

    To ensure minidumps are enabled:


    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.

    * Under the Advanced tab, click on the Startup and Recovery Settings... button.


    * Ensure that Automatically restart is unchecked.


    * Under the Write Debugging Information header
    select Small memory dump (256 kB) in the dropdown box (the 256kb varies).

    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.


    * OK your way out.


    * Reboot if changes have been made.
      My Computer


  10. Posts : 7
    window 7 home premium 64 bit
    Thread Starter
       #10

    i have done as per your instruction. is this correct now?
      My Computer


 
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