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Windows 7: blue screen of death

19 Mar 2012   #1
khanji

window 7 home basic 64 bit
 
 
blue screen of death

blue screen of death
please help me guys
Attachment 203445
Attachment 203446

DELL INSPIRON n5010 laptop
-Window 7 home basic
-x86
-64 bit operating system
-Intel(R)core i3 cpu M380@2.53GHz 2.53GHZ
-2 GB RAM
help me to prevent the bsod


My System SpecsSystem Spec
.
19 Mar 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

When finished you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
My System SpecsSystem Spec
19 Mar 2012   #3
zigzag3143

Win 8 Release candidate 8400
 
 

The two crashes from this month (the others are way too old) is Related to atikmpag.sys AMD multi-vendor Miniport Driver from Advanced Micro Devices, Inc. I would re-install newest version available.

Also

Quote:
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
.

20 Mar 2012   #4
khanji

window 7 home basic 64 bit
 
 

its happening again i removed deamon tool without sptd what should i do now and thx for helping
Attachment 203575
My System SpecsSystem Spec
20 Mar 2012   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by khanji View Post
its happening again i removed deamon tool without sptd what should i do now and thx for helping
Attachment 203575
Stpd.sys is still present and this one was Related to iaStor.sys Intel Matrix Storage Manager driver - ia32. I would re-install newest.
My System SpecsSystem Spec
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