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Windows 7: Win7 x64 - BSOD with ntoskrnl and dxgkrnl

02 Apr 2012   #11

Windows 7 Ultimate x64

I'm desperate... after almost 3 days constantly usage, I played TERA, today I turned on and it has crasd during windows loading.

I have no idea what is this. Despite the correct RAMs could it be some incompatibility in my hardware?

My System SpecsSystem Spec
02 Apr 2012   #12

Windows 7 Home Premium 64 Bit

Possible out of date driver:
gdrv	fffff880`08b69000	fffff880`08b72000	Thu Mar 12 21:22:29 2009 (49b9d175)	000105ce		gdrv.sys
Recommend removing Gigabyte Easy Saver - power utility from the system. It is known to cause crashes in Windows 7.

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [D:\Kingston\BSODDmpFiles\Kubul\040212-9079-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`02e12000 PsLoadedModuleList = 0xfffff800`03056650
Debug session time: Mon Apr  2 10:47:17.657 2012 (UTC - 6:00)
System Uptime: 0 days 0:00:46.766
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc000001d, fffff80002e4cb3f, fffff880031e09f8, fffff880031e0250}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption

0: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
Arg1: ffffffffc000001d, The exception code that was not handled
Arg2: fffff80002e4cb3f, The address that the exception occurred at
Arg3: fffff880031e09f8, Exception Record Address
Arg4: fffff880031e0250, Context Record Address

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

fffff800`02e4cb3f 07              ???

EXCEPTION_RECORD:  fffff880031e09f8 -- (.exr 0xfffff880031e09f8)
ExceptionAddress: fffff80002e4cb3f (nt!KiExecuteAllDpcs+0x000000000000010b)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

CONTEXT:  fffff880031e0250 -- (.cxr 0xfffff880031e0250)
rax=0000000000000000 rbx=fffff80003006020 rcx=fffff80003006000
rdx=fffff800030087a0 rsi=0000000000000001 rdi=0000000000000001
rip=fffff80002e4cb3f rsp=fffff880031e0c30 rbp=fffff80003003e80
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000001
r11=fffffa8006ae5970 r12=0000000000000000 r13=fffff80003008798
r14=fffff80003003e80 r15=0000000000000000
iopl=0         nv up di pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010046
fffff800`02e4cb3f 07              ???
Resetting default scope






ERROR_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

LAST_CONTROL_TRANSFER:  from fffff80002e4cc87 to fffff80002e4cb3f

fffff800`02e4cb3f 07              ???

fffff880`031e0c30 fffff800`02e4cc87 : fffff800`03003e80 fffffa80`06a26180 fffffa80`06a26180 fffff800`02e4cca4 : nt!KiExecuteAllDpcs+0x10b
fffff880`031e0cf0 fffff800`03128f7a : 00000000`00000000 fffffa80`06a26180 00000000`00000080 fffffa80`06a0a040 : nt!KiExecuteDpc+0xcb
fffff880`031e0d40 fffff800`02e7f9c6 : fffff880`02f64180 fffffa80`06a26180 fffff880`02f6efc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031e0d80 00000000`00000000 : fffff880`031e1000 fffff880`031db000 fffff880`031e0a90 00000000`00000000 : nt!KxStartSystemThread+0x16

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    fffff80002e4cb3f - nt!KiExecuteAllDpcs+10b
	[ 0f:07 ]
1 error : !nt (fffff80002e4cb3f)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption



STACK_COMMAND:  .cxr 0xfffff880031e0250 ; kb



Followup: memory_corruption
Points to memory, but you said your memory tests all came up clean. Try running Windows with 4 GB of RAM (remove one module). Avoid Static Damage to Your PC when swapping RAM modules.

See how the system responds with one module. Do your normal routine for as long as it normally takes to get a crash. Then, swap the module with the other module and do your normal routine for as long as it normally takes to get a crash again. See if one module provides more stability than the other. Test each memory slot, as well. Make sure you do not have a bad slot.
My System SpecsSystem Spec
03 Apr 2012   #13

Windows 7 Ultimate x64

Thx, I will test the RAMs. Energy saver has been removed.
My System SpecsSystem Spec

03 Apr 2012   #14

Windows 7 Home Premium 64 Bit

No problem. Let us know how things go and/or if you need any help.
My System SpecsSystem Spec

 Win7 x64 - BSOD with ntoskrnl and dxgkrnl

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