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Windows 7: COM surrogate stopped working error - no solution seems to work

26 Nov 2012   #41

Windows 7 x64

The previous post helped me, so allow me to contribute something additional:

Com Surrogate failure | Knowledge Base

"If you want to get rid of this error, as a temporal solution you can rename the ti_managers_proxy.dll file that is located at C:\Program Files (x86)\Acronis\TrueImageHome You can rename the file to, for example, ti_manager_proxy_1.dll
This workaround will corrupt the sync overlays and the file version functionality."

As of today, this is the latest workaround. And preferable to me as opposed to enabling services that I don't want to.

My System SpecsSystem Spec
26 Nov 2012   #42

Win 7 64

Glad to hear my previous post helped!
My System SpecsSystem Spec
16 Jun 2015   #43


What should I do now?
My System SpecsSystem Spec

16 Jun 2015   #44

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint

This is a 3 year old thread. If you are having a problem go to and click the big orange button and start your own thread.
My System SpecsSystem Spec

 COM surrogate stopped working error - no solution seems to work

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