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#11
I followed the procedure outlined here for the VSS error. I hope that was ok...
Event ID 12348
I think my Crucial firmware is up to date c.f. attachment.
I am on testing drives again :).
I followed the procedure outlined here for the VSS error. I hope that was ok...
Event ID 12348
I think my Crucial firmware is up to date c.f. attachment.
I am on testing drives again :).
Just to let you know. I copied the pics to my C drive (SSD) and viewed them and there is the same problem. I have my operating system on C (and thus photo viewer runs from that drive).
So I am not sure how the Seagate drive can be the problem... I guess it must be a problem with the SSD or with Windows somehow? Someone suggested Windows may be faulty. It's a genuine CD purchased from Newegg but I guess that doesn't mean there can't be problems. Is there any way to find out if the Windows installation has issues that it shouldn't have beyond the Scan that I did to start with?
How old is the installation? Any chance you have a corrupted user file? Fix a corrupted user profile
You could just start by making a new user and see if the problem persists. Then if it does not, think about creating a permanent new user and moving things over through the steps in that link.
The installation is about two months old. I wouldn't know what should have happened to corrupt it (I also ran virus scans etc.)
I am also not aware that I deleted anything in any file that I shouldn't have. I only changed some of the windows features that were switched on.
I'll try the new user profile anyway.
Hi writhziden,
I am just about to make a new user profile. Then I noticed another thing. Internet was really slow for a moment and I found the attached errors. I think I kept getting the DNS error before. The name of the script (?) that timed out varies. Should I follow this: Event ID 1014 Microsoft Windows DNS Client - TechNet Articles - Home - TechNet Wiki
Might this be a hardware problem?
I also found a user profile error. Maybe that is relevant (attached) because you were suggesting the user profile had a problem.
Same with the other user account!
i just created a new account and viewed pics in there. I didn't delete the old one. I don't know if that is important.
Attached is the event viewer stuff that was associated with the new user account.
Note that the first time I logged onto the new user account I hadn't logged out of the old one and I got a message from a program "Panda vaccine" that it is still open in another account and cannot run twice. Some errors might have arisen from that. Then I logged out of the old one and logged into the new one again. In both cases the COM surrogate error occurred.
Yes, proceed through the steps in Event ID 1014 Microsoft Windows DNS Client - TechNet Articles - Home - TechNet Wiki and see if it helps.
Also, how do you connect to the internet? Do you connect directly through a modem provided by your ISP or do you have a router that the computer and modem connect to?
You may also want to look at these: https://www.sevenforums.com/crashes-d...d-working.html
Com Surrogate has stopped working
RC1 - "COM Surrogate Has Stopped Working"
I am also now subscribed to: COM Surrogate Windows 7 64bit
You have received excellent advice in that thread, as well. It was actually going to be what I suggested next.
Last edited by writhziden; 24 Mar 2012 at 14:04. Reason: Links and your other thread...
In other words you think I should reinstall windows with a different disk then the one I have? It is the last thing I would want to do because I have some software licensed through the university etc and it would be a pain getting all that back... If it is the only solution that you think would work though. So be it. I connect to a university network through a LAN cable. And i also had a look at all the other posts and tried most of the things (except disabling thumbnails and I didn't find this application that can check codecs (MMCompView). Does something similar exist for Windows 7?)
I was actually thinking you could use a new disc and do a repair install. Repair Install does not affect your programs or user files, so you shouldn't have to get licenses set up again.
You may have to Clean Install Windows 7 if the repair install does not work, but I would prefer to start with the least invasive method, first.
quick question: How do I find out if my windows DVD has SP1 installed on it? The resulting installation procedure is different. I thought I try installing with the DVD I have and see if the error persists before downloading something else. Maybe its stupid