The links were good. Here is the analysis:
Possible out of date drivers:
Code:
btnetdrv 95822000 958249e0 Tue Sep 21 04:15:32 2004 (414fff44) 0000a019 btnetdrv.sys
vbtenum 95b31000 95b33d00 Tue Sep 21 04:18:01 2004 (414fffd9) 0000924b vbtenum.sys
blueletaudio 95b34000 95b38e80 Mon Oct 18 21:39:23 2004 (41748c6b) 00008497 blueletaudio.sys
VComm 95825000 9582c040 Mon Oct 18 23:37:37 2004 (4174a821) 000148fd VComm.sys
BTHidMgr 8c29a000 8c2a0de0 Mon Oct 18 23:40:54 2004 (4174a8e6) 0000f78e BTHidMgr.sys
VcommMgr 95b1a000 95b23560 Thu Nov 04 21:39:07 2004 (418af5db) 0001acf5 VcommMgr.sys
SABI 929f2000 929fa000 Thu May 28 00:38:10 2009 (4a1e3152) 00010f81 SABI.sys
btnetdrv.sys
vbtenum.sys
blueletaudio.sys May not be compatible with Windows 7
VComm.sys May not be compatible with Windows 7
BTHidMgr.sys May not be compatible with Windows 7
VcommMgr.sys May not be compatible with Windows 7
SABI.sys
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [D:\Kingston\BSODDmpFiles\helenlouise\Windows_NT6_BSOD_jcgriff2\032212-19110-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17727.x86fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0x83045000 PsLoadedModuleList = 0x83185230
Debug session time: Thu Mar 22 03:54:06.574 2012 (UTC - 6:00)
System Uptime: 0 days 0:52:52.322
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {cccccccc, 2, 1, 8309b4e6}
Unable to load image \SystemRoot\system32\DRIVERS\igdkmd32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessDpcCompletedPacket+3d6 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: cccccccc, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 8309b4e6, address which referenced memory
Debugging Details:
------------------
WRITE_ADDRESS: GetPointerFromAddress: unable to read from 831a4828
Unable to read MiSystemVaType memory at 83184d80
cccccccc
CURRENT_IRQL: 2
FAULTING_IP:
nt!KiSignalSynchronizationObject+1c
8309b4e6 8901 mov dword ptr [ecx],eax
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xA
PROCESS_NAME: csrss.exe
TRAP_FRAME: 80d8ac64 -- (.trap 0xffffffff80d8ac64)
ErrCode = 00000002
eax=0004c25d ebx=aef3ab78 ecx=cccccccc edx=00000000 esi=0004c25d edi=9420c2a7
eip=8309b4e6 esp=80d8acd8 ebp=80d8ace8 iopl=0 nv up ei ng nz ac po cy
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010293
nt!KiSignalSynchronizationObject+0x1c:
8309b4e6 8901 mov dword ptr [ecx],eax ds:0023:cccccccc=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from 8309b4e6 to 8307dc0b
STACK_TEXT:
80d8ac64 8309b4e6 badb0d00 00000000 80d8ac84 nt!KiTrap0E+0x2cf
80d8ace8 83099ce3 83167d20 aef3ab70 86feb008 nt!KiSignalSynchronizationObject+0x1c
80d8ad10 9420234e aef3ab70 00000000 00000000 nt!KeSetEvent+0x8e
80d8ad5c 94202451 86feb008 87d259d0 00000000 dxgmms1!VidSchiProcessDpcCompletedPacket+0x3d6
80d8ad78 9420251e 86feb008 88330000 86feb008 dxgmms1!VidSchiProcessDpcDmaPacket+0xc5
80d8ad90 94202832 88330000 00000001 87276e90 dxgmms1!VidSchDdiNotifyDpcWorker+0xb2
80d8adb4 9413ff28 85653920 80d8add4 9413fe88 dxgmms1!VidSchDdiNotifyDpc+0x78
80d8adc0 9413fe88 871b6098 85653920 9413fe2b dxgkrnl!VIDSCH_EXPORT::VidSchDdiNotifyDpc+0x11
80d8add4 938a6784 85653920 9413fe2b 80d8ae18 dxgkrnl!DxgNotifyDpcCB+0x5d
WARNING: Stack unwind information not available. Following frames may be wrong.
80d8ade4 938a63dc 8724a000 00000000 87bbcea4 igdkmd32+0x88784
80d8ae18 93832641 8724a000 00000000 00000000 igdkmd32+0x883dc
80d8af28 9413fb45 8724a000 85653d10 87ea86ec igdkmd32+0x14641
80d8af48 8309a955 85653d10 85653920 00000000 dxgkrnl!DpiFdoDpcForIsr+0x28
80d8afa4 8309a7b8 83167d20 87ea8668 00000000 nt!KiExecuteAllDpcs+0xf9
80d8aff4 83099f7c 9778e780 00000000 00000000 nt!KiRetireDpcList+0xd5
80d8aff8 9778e780 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2c
83099f7c 00000000 0000001a 00d6850f bb830000 0x9778e780
STACK_COMMAND: kb
FOLLOWUP_IP:
dxgmms1!VidSchiProcessDpcCompletedPacket+3d6
9420234e 807dff00 cmp byte ptr [ebp-1],0
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: dxgmms1!VidSchiProcessDpcCompletedPacket+3d6
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms1
IMAGE_NAME: dxgmms1.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d4a24c1
FAILURE_BUCKET_ID: 0xA_dxgmms1!VidSchiProcessDpcCompletedPacket+3d6
BUCKET_ID: 0xA_dxgmms1!VidSchiProcessDpcCompletedPacket+3d6
Followup: MachineOwner
---------
The crashes were related to your DirectX/Graphics card.
- Try re-installing DirectX using the Download: DirectX Redist (June 2010) - Microsoft Download Center - Download Details and see how the system responds.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
- Download the latest drivers for your display card(s)
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer after uninstalling drivers for all display cards
- Install the latest driver for the display cards once Windows starts
Alternatively:
- Login as an adminstrative user
- Download the latest drivers for your display card(s)
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer after uninstalling drivers for all display cards
- Install the latest driver for the display cards once Windows starts