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Windows 7: Windows Explorer crashing on right-click under x64 RTM

17 Nov 2009   #151


Do you mean to add this in reg editor or remove it? if you mean to remove then I dont have this in my list

My System SpecsSystem Spec
17 Nov 2009   #152


When I removed Fx 3.5 and using Fx 3.0.15 then trying to right click in Recyle bin that prefect working - no crashing so think problems is Fx 3.5 which has private browsing mode plus some other feature in this new browser. My dad using Vista SP2 (soon be Win 7 later) also did the same as well- it worked prefect in older one as newer version look like in bug or wee problem with Vista SP2 and W7.
My System SpecsSystem Spec
17 Nov 2009   #153

Windows 7 Pro 64

I have been experiencing this issue since I did a custom clean install of Windows 7 Pro 64. My first thought was a driver issue, as my previous version of Windows was Vista 32. It seemed that explorer would stop responding at random times when I would right click on the desktop or a desktop icon.
After a bunch of research I have resolved the issue on my computer. I know many of you don't believe that it is a FireFox issue, but I changed some settings on version 3.5 and haven't had any more issues. My solution is to turn off private browsing in FireFox, which seems to be turned on automatically when you install it. Here's a link on how to turn it off.
Private Browsing

It seems to simple of a solution but I have been crash free since. I can't explain why.
My System SpecsSystem Spec

18 Nov 2009   #154

Windows 7 (x64)

Quote   Quote: Originally Posted by Lucky098 View Post
Do you mean to add this in reg editor or remove it? if you mean to remove then I dont have this in my list
add it, there is no current key as the default is to send to MS..this justs tries to send it to local WER server that doesn't exist. i don't have frefox installed so it's not related to some of the more recent posts. The problem seems to be happening more on x64 W7 than 32 bit.
My System SpecsSystem Spec
23 Nov 2009   #155

Windows 7 Ultimate x64

I'm still testing but it appears that my issue was caused by private browsing in Firefox, both version 3.5.5 and 3.6b3.

I am slightly annoyed as I initially suspected the issue was being caused by Firefox, however someone at Mozilla dismissed it basically straight away.

Anyway, for anyone with this issue, running Firefox, try running Firefox with 'Remember history' for a few days, I'm going to give it five, and see if this resolves your problem.

My official bug report is here:

Hopefully this will result in an end to this nightmare and we can finally give this post and many others a lovely green tick!
My System SpecsSystem Spec
23 Nov 2009   #156

Windows 7 Ultimate x64

Sorry I forgot to say, kudos to all those that mentioned the Firefox private browsing issue. :)
My System SpecsSystem Spec
30 Nov 2009   #157

Windows 7

I got rid of private browsing and my problems are fixed as well.
My System SpecsSystem Spec
30 Nov 2009   #158

Win7 64bit

Just to add on another reply, I disabled private browsing in Firefox 3.5.5 about 5-6 days ago and I have not had a single crash. Whatever it's interacting with is causing a serious issue.

I'm fairly confident now that this will not happen again.
My System SpecsSystem Spec
05 Dec 2009   #159

Windows 7 Ultimate x64 RTM

Just got my SSDs the other day so I decided to do a clean install of Win7 and of course all apps. Running Firefox 3.5.5 with all the extensions/add ons as before. So far the problem has not showed up. My FF settings are all the same as I just made a back up with FEBE and imported it into this install of firefox. If firefox is the problem, I wonder if it has something to do with upgrading firefox to 3.5 under Windows 7. My previous install of Win7 was an upgrade from Vista, so that to could have been part of the problem.

Running Win 7 x64 btw.
My System SpecsSystem Spec
05 Dec 2009   #160

Windows 7 Ultimate x64

According to Mozilla this issue has now been fixed with a workaround until Microsoft can resolve it on a permanent basis.

From the Mozilla developers via my official bug report here:

Our Microsoft contacts have confirmed this to be a bug on the Windows clipboard
handling code, and have suggested a couple of workarounds for us, until they
get the problem fixed on their side.
So there we have it.
Hopefully when we see 3.5.6/3.6b5+, this nasty little issue should be no more!

For anyone else that is suffering from this bug WITHOUT Firefox, it is due to an issue with the clipboard and any context menu featuring the 'Paste' command.

Microsoft are working on an update.

A big thank you to everyone that helped bring this issue to light, and finally get the fix we all deserve. :)

Now I can finally enjoy a fault free Windows 7 experience, with ALL my favourite applications and utilities.
My System SpecsSystem Spec

 Windows Explorer crashing on right-click under x64 RTM

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