Security Software:
Code:
avgcsrva.exe c:\program files (x86)\avg\avg2012\avgcsrva.exe 444 8 200 1380 2012.03.23. 0:57 12.0.0.1786 507,34 KB (519*520 bytes) 2011.08.15. 7:21
avgidsagent.exe c:\program files (x86)\avg\avg2012\avgidsagent.exe 3464 8 200 1380 2012.03.23. 0:59 12.0.0.1855 4,23 MB (4*433*248 bytes) 2011.10.12. 7:25
avgnsa.exe c:\program files (x86)\avg\avg2012\avgnsa.exe 2344 8 200 1380 2012.03.23. 0:58 12.0.0.1883 1,90 MB (1*987*424 bytes) 2011.11.28. 1:19
avgtray.exe c:\program files (x86)\avg\avg2012\avgtray.exe 2868 8 200 1380 2012.03.23. 0:58 12.0.0.1912 2,30 MB (2*416*480 bytes) 2012.01.24. 17:24
avgui.exe c:\program files (x86)\avg\avg2012\avgui.exe 2488 8 200 1380 2012.03.23. 1:05 12.0.0.1912 4,01 MB (4*200*800 bytes) 2012.01.24. 17:24
avgwdsvc.exe c:\program files (x86)\avg\avg2012\avgwdsvc.exe 1928 8 200 1380 2012.03.23. 0:57 12.0.0.1773 188,26 KB (192*776 bytes) 2011.08.02. 7:09
Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\sevi90\Windows_NT6_BSOD_jcgriff2\032312-39249-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`02e50000 PsLoadedModuleList = 0xfffff800`0308de70
Debug session time: Thu Mar 22 17:12:52.019 2012 (UTC - 6:00)
System Uptime: 0 days 5:05:54.282
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa80051f1060, fffff80000b9c518, fffffa8009163010}
Unable to load image \SystemRoot\system32\DRIVERS\hamachi.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for hamachi.sys
*** ERROR: Module load completed but symbols could not be loaded for hamachi.sys
Probably caused by : ntkrnlmp
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa80051f1060, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa8009163010, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: ntkrnlmp
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAULTING_MODULE: fffff8800c0f0000 hamachi
IRP_ADDRESS: fffffa8009163010
DEVICE_OBJECT: fffffa8007e0f050
DRIVER_OBJECT: fffffa8007dfb970
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
STACK_TEXT:
fffff800`00b9c4c8 fffff800`02f2f1d3 : 00000000`0000009f 00000000`00000003 fffffa80`051f1060 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02ecc12e : fffff800`00b9c600 fffff800`00b9c600 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29270
fffff800`00b9c570 fffff800`02ecbc76 : fffff800`03070700 00000000`0011f3e5 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02ecc34e : 0000002a`bc013024 fffff800`00b9cc58 00000000`0011f3e5 fffff800`0303ef28 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02ecbb57 : 00000005`d4edc5c1 00000005`0011f3e5 00000005`d4edc51c 00000000`000000e5 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02ec8d8a : fffff800`0303ae80 fffff800`03048c40 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ntkrnlmp
FAILURE_BUCKET_ID: X64_0x9F_3_IMAGE_ntkrnlmp
BUCKET_ID: X64_0x9F_3_IMAGE_ntkrnlmp
Followup: MachineOwner
---------
Appears to be caused by LogMeIn, please uninstall and re-install the latest software from LogMeIn. Your current version may be corrupted. Also, if you have any power configuration settings changed through LogMeIn, this could also cause the crash you are getting.
Your network adapter driver or audio driver may also be corrupted or out of date.
Do the following for each:- First, download the latest driver. Then do the next steps.
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer only if Windows asks you to.
- Install the latest driver for the device.
Alternatively:
- Login as an adminstrative user.
- First, download the latest driver. Then do the next steps.
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Find the device you are trying to uninstall by expanding the appropriate set of devices
- Right click the device
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer only if Windows asks you to.
- Install the latest driver for the device.