Frustrating freezing and BSODs

writhziden · 23 Mar 2012

You have a number of these errors:

Code:

Event[113]:
  Log Name: System
  Source: atapi
  Date: 2012-03-23T19:43:47.128
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Home-PC
  Description: 
The driver detected a controller error on \Device\Ide\IdePort6.

I do not think your hard disk controller is working correctly with Windows. How is your BIOS configured for the hard disk controller? IDE/AHCI?

Make sure you have the drivers installed through SATA from your motherboard site: ASUS - Motherboards- ASUS P8P67 LE
You want the Marvell 1.0.0.1045 and Intel Rapid Storage Technology Version 10.1.0.1008 drivers installed.

B Baggus · 23 Mar 2012

Its IDE, I believe.

B Baggus · 23 Mar 2012

Okay, I am installing the drivers to a flash drive to transfer to the problem computer. After driver installation do you believe this may remedy the problem?

writhziden · 23 Mar 2012

It may. Your controller errors are sometimes less than a second apart, which could definitely explain the freezing and slowdowns you are experiencing.

B Baggus · 25 Mar 2012

Alright, I've installed the drivers you suggested. However, it doesn't seem to have made a difference in the performance?

B Baggus · 25 Mar 2012

Also, I have a Windows.old and a Windows.old.0 from previous re-installations. Could these folders be creating conflincts with the currently installed OS?

B Baggus · 25 Mar 2012

I just revieved the following error:

Status: 0xc00000e9

Info: An unexpected I/O error has occured.

Edit: After running Acronis Disk Monitor it didn't detect any hardware problems with the HDD but said something about critical I/O errors.

B Baggus · 25 Mar 2012

Also, Im not sure if this pertains to anything but when running chkdsk I get a lot of orphaned files.

B Baggus · 26 Mar 2012

I am now getting a blue screen upon start up after the windows logo saying:

STOP: c0000021a {Fatal System Error}
The verification of a knownDLL failed. system process terminated unexpectedly
with a status of 0x000012f (0x0023fa90 0x00000000).
The system has been shut down.

After restarting it suggested running windows repair. I can't exactly remember what it said after running but it was something like this...

Windows startup repair was unable to repair your machine.
*-----------------*
*diagnostic reports*
*-----------------*
Root cause: 1
Something about "corrupt volume"
Attempted to fix with chkdsk
Status: failed

Also recieving a black screen saying:

Windows has encountered a problem communicating with a device connected to your computer.

This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.

If you continue to recieve this error message, contact the hardware manufacturer.

Status: 0x00000e9

Info: An unexpected I/O error has occured.

Other times I'll get the black screen with just a large "P_" in the top left with a blinking cursor after it. Somtimes instead of a "P" it wall be a page filled with just random shapes, characters, and symbols.

After recieving those messages, the computer is no longer able to boot.

writhziden · 26 Mar 2012

It appears you have hard disk errors or a hard disk that is failing. What messages did you receive from the disk check? Did it make corrections to the file system? If so, the disk check needed to be run again to make sure it no longer had any problems.

Use Advanced Boot Options to select Repair Your Computer and get to the System Recovery Options. Then select the command prompt. Do the following:

chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:
.etc until you get the message that the volume could not be opened for direct access. For any drives that do not give the message:
Windows has checked the file system and found no problems
run chkdsk again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

I realize you may only have one disk show up in Windows explorer, but you may have more than one disk through recovery options. This is because the system creates a hidden boot partition (which will be C: in recovery), you may have a recovery partition for your PC that is hidden (which will be D: in recovery), and you will have your primary Windows partition (which may be E: in recovery). A custom PC will likely have at least C: and D: to scan.

I would also check all the connections between the motherboard and hard disks. Avoid Static Damage to Your PC when you check.

If you are able to, obtain the DOS version of SeaTools using another system to download and burn a CD/DVD. Run the short and long tests on your hard disk to see if the disk is failing. If you have important information on your system that you need to backup, let us know before running the tests and we will provide steps to backup the data.