Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: First BSOD, would like to know what it stemmed from

23 Mar 2012   #1

64 bit win &
First BSOD, would like to know what it stemmed from

I've attached the minidump file Attachment 204115

My System SpecsSystem Spec
23 Mar 2012   #2

Windows 7 Home Premium 64 Bit

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [D:\Kingston\BSODDmpFiles\TheUnion\032412-23010-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`02c16000 PsLoadedModuleList = 0xfffff800`02e5a650
Debug session time: Sat Mar 24 11:39:58.121 2012 (UTC - 6:00)
System Uptime: 0 days 0:13:17.323
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
Unable to load image \SystemRoot\system32\DRIVERS\athurx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athurx.sys
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff8800bc54041, fffff880097fda28, fffff880097fd280}

Probably caused by : athurx.sys ( athurx+31041 )

Followup: MachineOwner

2: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8800bc54041, The address that the exception occurred at
Arg3: fffff880097fda28, Exception Record Address
Arg4: fffff880097fd280, Context Record Address

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

fffff880`0bc54041 ff9060050000    call    qword ptr [rax+560h]

EXCEPTION_RECORD:  fffff880097fda28 -- (.exr 0xfffff880097fda28)
ExceptionAddress: fffff8800bc54041 (athurx+0x0000000000031041)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000560
Attempt to read from address 0000000000000560

CONTEXT:  fffff880097fd280 -- (.cxr 0xfffff880097fd280)
rax=0000000000000000 rbx=fffffa8007404b60 rcx=0000000000000000
rdx=0000000000000008 rsi=fffffa80066cd040 rdi=0000000000000001
rip=fffff8800bc54041 rsp=fffff880097fdc60 rbp=0000000000000080
 r8=0000000000000000  r9=0000000000000f44 r10=fffff80002c16000
r11=0000000000000000 r12=fffffa80078ca030 r13=fffff8800bc29e20
r14=0000000000000000 r15=fffff880009eef40
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
fffff880`0bc54041 ff9060050000    call    qword ptr [rax+560h] ds:002b:00000000`00000560=????????????????
Resetting default scope





ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000560

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec4100

fffff880`0bc54041 ff9060050000    call    qword ptr [rax+560h]


LAST_CONTROL_TRANSFER:  from fffff80002e0b728 to fffff8800bc54041

fffff880`097fdc60 fffff800`02e0b728 : fffff800`02e0b728 3ebec9a9`2a6ae9f9 00000000`00000000 fffffa80`07404b60 : athurx+0x31041
fffff880`097fdc68 fffff800`02e0b728 : 3ebec9a9`2a6ae9f9 00000000`00000000 fffffa80`07404b60 fffff880`0bc29ef3 : nt!KiInitialPCR+0x3a28
fffff880`097fdc70 3ebec9a9`2a6ae9f9 : 00000000`00000000 fffffa80`07404b60 fffff880`0bc29ef3 fffffa80`06d7c030 : nt!KiInitialPCR+0x3a28
fffff880`097fdc78 00000000`00000000 : fffffa80`07404b60 fffff880`0bc29ef3 fffffa80`06d7c030 fffffa80`07404b60 : 0x3ebec9a9`2a6ae9f9


SYMBOL_NAME:  athurx+31041

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  athurx.sys


STACK_COMMAND:  .cxr 0xfffff880097fd280 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_athurx+31041

BUCKET_ID:  X64_0x7E_athurx+31041

Followup: MachineOwner
Simple. It was due to your Atheros Wireless Network Adapter driver. I do not know which model, but you should be able to determine it through device manager. Start Menu -> Right click Computer -> Manage -> Device Manager from the list on the left -> Expand Network Adapters

It can be updated from ATHEROS drivers for Microsoft Windows (Atheros?????)

I note an out of date driver that may also be related to the crash:
jswpslwfx	fffff880`08cfe000	fffff880`08d0b000	Thu May 15 04:28:50 2008 (482c1062)	00011e66		jswpslwfx.sys

Wireless USB network adapters that have out of date drivers often cause crashes with Windows 7.
My System SpecsSystem Spec

 First BSOD, would like to know what it stemmed from

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:04.
Twitter Facebook Google+