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Windows 7: Blue Screen Of Death. couldnt figured out the error.

26 Mar 2012   #1

Windows 7 Ultimate x64
Blue Screen Of Death. couldnt figured out the error.

I was browsing and suddenly, my monitor turned into black and then again appeared with a background that most user doesn't want to see. Yes ....... You are right. it was BSOD. It gave me a scare as i hate this BSOD like anything. Then my PC got restart automatically.

I am uplaoding my minidump. Please, help me out fellows.


My System SpecsSystem Spec
26 Mar 2012   #2

Windows 7 Ultimate 64bit SP1

Hi and welcome to SF :)

Update your eset\nod32.

Download and install the new version of
Driver Sweeper.

Download the most recent software\driver for your
AMD Graphics Drivers & Software

Uninstall amd software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode.

Install the new amd software\driver,restart.


Read carefully the instructions and run
NVIDIA/AMD Video Card - Test with OCCT post here the results.
During the test\stress
monitor your GPU temperatures. If you see artifacts, or the temperature of your GPU exceeds 80C, stop the test.

RAM - Test with Memtest86+
Let it run until at least 9 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.

My System SpecsSystem Spec
26 Mar 2012   #3

Windows 7 Ultimate x64

I did all the things.

1. I had to stop the OCCT tett, becasue the temperature rose to 85c.
2. MEMTEST didn't work on ATi Platform, which bundled on OCCT.
3. Then I ran MEMTEST x64 ( the other one) But it only told me to select USB flash drive and i did. Then it creates something and told me to close. After then nothing happened, no test noting.

I am so much confused, i dunno wether it solved my problem or not.
My System SpecsSystem Spec

26 Mar 2012   #4

Windows 7 Professional x64


Do you have another video card you can try? Both dumps you uploaded pointed to a video card problem, or a problem with its drivers. Check to make sure the fan isn't plugged with dust and is cooling properly.

...Summary of the dumps:

Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Mon Mar 26 04:11:52.205 2012 (UTC - 4:00)
System Uptime: 0 days 0:44:50.845
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79e0 )
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosReleaseDate = 01/08/2009
SystemProductName = System Product Name
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Sun Mar 18 12:07:05.759 2012 (UTC - 4:00)
System Uptime: 0 days 0:02:49.398
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
My System SpecsSystem Spec
27 Mar 2012   #5

Windows 7 Ultimate x64

I swear, i will never ever go for ATi for rest of my life
My System SpecsSystem Spec
27 Mar 2012   #6

Windows 7 Ultimate x64

Ok ........ I encountered yet another BSOD few minutes ago.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80073A04E0
BCP2: FFFFF88006B119E0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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This time i managed to get down the things copy after it restarted.
My System SpecsSystem Spec
27 Mar 2012   #7

Windows 7 Professional x64

That is another graphics issue...see this article: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

In addition to the possibility of the graphics card itself being faulty, the PSU is also a suspect. If you can try out a higher-powered PSU, that'd be great. Also, make sure the card is cooling properly.
My System SpecsSystem Spec

 Blue Screen Of Death. couldnt figured out the error.

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