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#1
BSOD randomly (mostly) when idle dxgkrnl.sys
I'm hoping you can help us out. I'm stepping up to the plate because my poor husband has been trying to correct these issues for a month now and has pretty much had it. :)
New computer, home build, specs below. We've had it for a bit over 30 days. It frequently gets the BSOD, usually when idle. They are also completely random in their frequency. We've gone as short as a day and as long as two weeks between BSOD's. Attempts at correcting this thus far have included replacing all hardware EXCEPT for the motherboard, PSU and CPU. Unfortunately I have passed the return period on all three, although maybe I can sweet talk a new mb and psu out of Amazon if I really need to. He's been monitoring temps and all seems well. He also ran a stress test on the GPU/RAM, but that was a few Window's installs prior to this one (if that matters/makes sense).
We used BlueScreenViewer and it spat back the dxgkrnl.sys error at us yesterday. The error on the BSOD is "Attempt to reset the display driver and recover from timeout failed." He reinstalled windows, updated all drivers and directX and it crashed again today. On a previous install he downloaded an ISO of Windows and used that in case there was in issue with our retail install discs. I'm pretty sure that's about it.
He has also re-installed windows/started from scratch more times than I can count.
I tried following the wiki, but please let me know if I've missed anything!
Thanks.
System Specs (via the "System Spec" tab): https://www.sevenforums.com/members/ckonze.html
Attached the necessary files.
Things that have been replaced:
SSD
GPU
RAM
Last edited by ckonze; 29 Mar 2012 at 19:20.