New build, Frezeing randomly, Cache Hierarchy Error.

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  1. Posts : 8
    Windows 7 Ulitmate x64
       #1

    New build, Frezeing randomly, Cache Hierarchy Error.


    Well i just recently built a new computer, i have replaced the MOBO and still have this problem.

    I keep randomly freezing. it could take 4 mins, it could take 6 HRS, i can run games fine and is triggered when i do absolutely nothing to trigger it. No BSOD, no errors in event viewer pre-crash. Ran memtest on my sticks, it came back no errors on 6 passes each stick.

    It works fine in safe mode and in BIOS, no freezes there.

    My event viewer gives me this error every 5 minutes:

    A corrected hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor ID: 4
    ___________________________

    A corrected hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor ID: 5
    _________________________

    A corrected hardware error has occurred.

    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor ID: 2
    _________________________

    ID 4 and ID 5 happen at the same time. ID 2 is rare.

    I am NOT over clocked.

    Could this be a hardware issue?

    my voltage is

    5.0 - 5v, 12.149 - v12, and 3.336 - 3.3v

    CPU Temps 34-42

    MB temp 34-37

    I have tried 2 different windows CDs.

    Could it be a PSU problem?

    What puzzles me is if it is hardware why can i run safe mode with no freezes.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
      My Computer


  3. Posts : 7,466
    Windows 10 Home Premium 64bit sp1
       #3

    almost looks like one of your cores is dying or isnt able to keep up

    Might be a bad chip

    Also look into Bios to see what is going on with the cpu if certain states are turned on like turbo core etc

    Did you build this yourself or someone else maybe even retailer?
      My Computer


  4. Posts : 8
    Windows 7 Ulitmate x64
    Thread Starter
       #4

    it is a build i made my self. everything is still under warranty. i have disabled C&Q and Other power saving functions and i seem to be doing ok. but it could just be under a slow lock up spell right now. im still getting th errors.

    I have attached the logs. it seems the errors are happening less frequently. Perhaps a cpu or a PSU problem?
      My Computer


  5. Posts : 8
    Windows 7 Ulitmate x64
    Thread Starter
       #5

    It just froze again. Event veiwer still giving same errors. I had enough time to run a quick Prime95. Came back no errors.

    Was able to stay on it for about 1 HR
      My Computer


  6. Posts : 8
    Windows 7 Ulitmate x64
    Thread Starter
       #6

    Still having the same problem? any suggestions?
      My Computer


  7. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #7

    Do some hardware checking:
      My Computer


  8. Posts : 8
    Windows 7 Ulitmate x64
    Thread Starter
       #8

    writhziden said:
    Do some hardware checking:
    Cool, but how do i run these tests if i cant keep my computer on long enough.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #9

    Hiren's boot CD includes prime95 and some other tests that you can run in an XP environment instead of Windows 7 if Windows 7 will not run stable.

    Ultimate Boot CD has some good diagnostic utilities, as well, and many of them run in a Linux or DOS environment.

    Video Memory Stress Test can test your video memory. It is also part of Hiren's Boot CD.
      My Computer


  10. Posts : 22
    7 Enterprise 64-bit
       #10

    I know this is a really old thread but was wondering if OP ever figured out the problem.

    I got this same error while playing Star Wars The Old Republic. Really hoping is is a small overheating issue that some new paste and heatsink cleaning will fix. My 6-core AMD is under 2 years old
      My Computer


 
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