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#21
That's great news! You're very welcome for the help. Thanks for being patient and willing to go through the steps. :)
Feel free to mark the thread solved.
That's great news! You're very welcome for the help. Thanks for being patient and willing to go through the steps. :)
Feel free to mark the thread solved.
Did you try re-installing Java again? It could be it was not configured properly during the previous install due to the missing/corrupt redistributables.
32bit should be fine unless you plan on using a 64bit browser.
Currently, there is no 64 bit version of Chrome. The easiest way to tell which version you are running is to check whether the browser launcher lies in Program Files or Program Files (x86). Most software is 32 bit. In my opinion, 64 bit software development has yet to catch up with the 64 bit OS; there is at least a lot more support for 64 bit OS based software than there was a few years ago, but it is still a work in progress to have truly 64 bit applications and not 32 bit applications that run on a 64 bit platform.
Most of the problem a few years ago involved software that was developed for a 32 bit OS and ran as 16 bit. 16 bit software will not run on a 64 bit OS without some virtual platform to interlink the two.
Now, you probably know more than you wanted to about the difference between 64 bit and 32 bit operating systems. The short answer is: See whether your browser launcher is in Program Files or Program Files (x86).
I gave you the info about Chrome because if you installed the user version, it does not reside in either folder but instead in your users/[username]/appdata/local folder. The standalone version (which is what I have to run for multiple users) resides in Program Files (x86).
If the C++ redistributables and java fixes did not resolve the problem, it is something else underlying. Could be corrupt registry or broken registry entries (registry cleaners can cause these if you have used one), or it could be an underlying application/service that is causing conflicts with java/C++.
Have you at any time used a registry cleaner that may have caused problems with the registry?
Troubleshoot Application Conflicts by Performing a Clean Startup