BSOD, 0x0000007e (0xffffffffc0000005, 0xfffff800035fb9bc, 0xfffff88003


  1. Posts : 1
    Windows 7 Home Premium 64
       #1

    BSOD, 0x0000007e (0xffffffffc0000005, 0xfffff800035fb9bc, 0xfffff88003


    this is a new computer, but had BSOD problems, so I reinstalled Windows 3 days ago. Today I was using graphic card based rendering engine, photoshop, Indesign, Itunes, etc, and I had my task management window open, but it had low memory and CPU usage. However it crashed saying:

    0x0000007e (0xffffffffc0000005, 0xfffff800035fb9bc, 0xfffff880035d2638, 0xfffff880035d1e90)

    I really want to know what this problem is and fix it. PLEASE HELP....
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    No DMPS included.

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.

    * OK your way out.
    * Reboot if changes have been made.
      My Computer


 

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