BSOD - random occurance - 0x000000F4, atapi.sys, ntfs.sys

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  1. Posts : 13
    W7 Home Premium x64
       #1

    BSOD - random occurance - 0x000000F4, atapi.sys, ntfs.sys


    Hello, i've got random BSOD occuring ever since i changed my video card from an ASUS EN9600GT to a GTX550Ti

    Intel Core i5 760 @ 2.81ghz
    ASUS P7H55M/CSM
    4(2x2)GB Kingston DDR3-1333
    Seagate Barracuda SATAII 160GB 7200RPM
    Thermaltake Toughpower 750W
    ASUS GTX550Ti 1GB
    LG 16x supermulti DVD Writer
    ASUS WL-138G v2 wireless network card
    Zowie Hammer USB Soundcard

    Windows 7 Home Premium x64 retail has ran on this machine since october 2010

    The first occasions, the BSODs displayed ntfs.sys once, and atapi.sys twice. Other occurances displayed a panoply of STOP: 0x000000F4 codes, all with different arguments. I noted two of them.

    "0x000000F4 (0x0000000000000003, 0xFFFFFA8005741B30, 0xFFFFFA8005741E10, 0xFFFFF800037DB5F0)"

    "0x000000F4 (0x0000000000000003, 0xFFFFFA80053BD060, 0xFFFFFA80053BD340, 0xFFFFF800037935F0)"

    my minidump is empty, Windows doesn't write before pooping itself. It's quite frustrating.

    I know atapi is the IDE controller, so i took the liberty of testing out if the dvd burner would work, and it doesn't. It crashes midway through burning.

    I ran Windows_NT6_BSOD_v3.03_jcgriff2_.exe and i attached the .rar with everything in it.

    I also attached a .txt with an atapi.sys error report i found.

    Halp?

    Attachment 205324
    Attachment 205325

    EDIT: important to mention, i also ran SFC /scannow and chkdsk /f, and ran the HDD diagnostic on UBCD.
    Last edited by dbx10; 01 Apr 2012 at 13:10.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Sorry No DMP files included in upload, try this method.

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 13
    W7 Home Premium x64
    Thread Starter
       #3

    It is already set that way, ill have to wait until it crashes in safe mode to see if it will dump. I'll update when it does.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    dbx10 said:
    It is already set that way, ill have to wait until it crashes in safe mode to see if it will dump. I'll update when it does.
    Sounds good.
      My Computer


  5. Posts : 13
    W7 Home Premium x64
    Thread Starter
       #5

    I let it bsod 3 times in safe mode, and it still did not dump.

    EDIT: attached is a list of my drivers running in safe mode using driverview.exe

    Attachment 205399
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    dbx10 said:
    I let it bsod 3 times in safe mode, and it still did not dump.

    EDIT: attached is a list of my drivers running in safe mode using driverview.exe

    Attachment 205399
    I appreciate the effort but we need the DMPS when you crash as it is not a static file but rather something we can sort to data mine.
      My Computer


  7. Posts : 13
    W7 Home Premium x64
    Thread Starter
       #7

    After 3 more BSOD's it still does not dump.

    EDIT: when i tried verifying if it was set to dump the way you ask me to, it said the page file was less than 1MB when i clicked okay. It said it could not write dump files because of that.

    I checked if it indeed was and it was set to my C:/ drive and system managed. It had approx. 3600mb.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    dbx10 said:
    After 3 more BSOD's it still does not dump.

    EDIT: when i tried verifying if it was set to dump the way you ask me to, it said the page file was less than 1MB when i clicked okay. It said it could not write dump files because of that.

    I checked if it indeed was and it was set to my C:/ drive and system managed. It had approx. 3600mb.

    There are several reasons that may prevent you from having a DMP file in the usual places.

    If you control panel is not configured for small dump you probably will then find it in C:\windows and it will be called MEMORY.dmp. It will overwrite every crash.

    Other reasons are if you have UAC turned off, if you have a small page file, or a page file on a different HD than the OS.
      My Computer


  9. Posts : 13
    W7 Home Premium x64
    Thread Starter
       #9

    UAC was turned on, i had it set to small dump, and the page file is on the same hard drive.

    I just set it to memory dump to see if it will dump something at all next crash.

    EDIT: no memory.dmp anywhere, and nothing in the minidump folder no matter what settings i try.
    Last edited by dbx10; 02 Apr 2012 at 05:04.
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    dbx10 said:
    UAC was turned on, i had it set to small dump, and the page file is on the same hard drive.

    I just set it to memory dump to see if it will dump something at all next crash.

    EDIT: no memory.dmp anywhere, and nothing in the minidump folder no matter what settings i try.
    Have you had another BSOD? We need at least one to see if it can/will create one.
      My Computer


 
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