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Windows 7: BSOD BUGCODEUSBDRIVER 0x000000fe and BADPOOLHEADER 0x00000019

01 Apr 2012   #1

Windows 7 Home Basic (64 bits)

Hi everyone , im having such a problem with my laptop. It barely let me work . Here goes the files

Its a HP G42-465
Is Windows 7 Home Basic
It came preinstalled
I have bought this on April 2011

I've tried so many things to solve it here on the forums but nothing seems to work :C

My System SpecsSystem Spec
01 Apr 2012   #2

Win 8 Release candidate 8400

My System SpecsSystem Spec
07 Apr 2012   #3

Windows 7 Home Basic (64 bits)

The problem remains but it's less frequent. Another thing I noticed is that my laptop detects a device when I incline the screen. HELP PLEASE ! :C
My System SpecsSystem Spec

14 Apr 2012   #4

Windows 7 Home Premium 64 Bit

You may have a loose connection in the screen. Not sure why that would show up as a USBHUB crash, though...

Do you have antivirus software installed?The above two are the two choices I would recommend for security software. Update it, then run a full scan on your system.

The crashes are still USB related. What USB devices do you have plugged in?
  • Start with USB Driver - General Fix for Problems to resolve the USB issues. Also, USB ports can sometimes enter a safe power state to protect the system from power surges due to USB devices. To reset the USB ports to a nominal power state:
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards,
      headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth
      wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware
My System SpecsSystem Spec


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