first BSOD.please Help i will be refreshing the page.


  1. Posts : 2
    windows 7 64bit
       #1

    first BSOD.please Help i will be refreshing the page.


    Attachment 205401

    In that .rar is the health report and BSOD folder from jcgriff2.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041287
    BCP2: 0000000000000030
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\040112-13478-01.dmp
    C:\Windows\Temp\WER-15662-0.sysdata.xml

    this was my error.
    Also it happened during the time i was watching twitch.tv since this morning i cant watch anything that uses adobe flash player as it will eventually crash all of my browsers.

    Windows 7 home premium 64bit
    i7 2600k not O/Ced
    vengeance blue 16gb ram with only 3 sticks of 4gb each into my mother board due to large cpu cooler.
    My computer is brand new made it in December. I keep everything up to date aswell. bios windows updates and so forth.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    This one was related to memory management, probably caused by your Kaspersky, or DTSOFTBUS01.sys

    Kaspersky is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

    http://support.kaspersky.com/downloa...vremover10.zip

    Microsoft Security Essentials - Free Antivirus for Windows


    Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

    They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

    Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

    when you're done you can use this Freeware:

    MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

    Using MagicISO to create ISO image files
      My Computer


  3. Posts : 2
    windows 7 64bit
    Thread Starter
       #3

    Thank you so much i will do so!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    ridell said:
    Thank you so much i will do so!

    Let us know if you need help.
      My Computer


 

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