HP Probook; Windows 7 Ultimate 64bit keeps freezing


  1. Posts : 2
    Windows 7
       #1

    HP Probook; Windows 7 Ultimate 64bit keeps freezing


    Hi,

    I've got this HP machine a few months ago. Its the Probook 4530s.

    I've formatted the harddrive and reinstalled windows a few time in hopes that it will fix this problem but it just does not seem to go away.

    The windows keeps freezing for a few seconds, like the window will say "(Not Responding)" at the top...and then after a few seconds it starts working again. I checked the resource monitor and apparently the processor and memory utilization is quite low so I cant figure out why it still freezes. Can anyone help with this?
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Please provide us with your Event Viewer administrative logs by following these steps:
    1. Click Start Menu
    2. Type eventvwr into Search programs and files (do not hit enter)
    3. Right click eventvwr.exe and click Run as administrator
    4. Expand Custom Views
    5. Click Administrative Events
    6. Right click Administrative Events
    7. Save all Events in Custom View As...
    8. Save them in a folder where you will remember which folder and save as Errors.evtx
    9. When asked, save the display information in English.
    10. Go to where you saved Errors.evtx
    11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
    12. Name the new folder Errors.
    13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
    14. Right click the Errors folder -> send to -> compressed (zipped) folder
    15. Upload the .zip file here.
      My Computer


 

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