BSOD - I am pulling my hair out !!!


  1. Posts : 13
    Windows 7 Ultimate 64
       #1

    BSOD - I am pulling my hair out !!!


    Hi guys, I am pulling my hair out trying to fix this can anyone help please.

    - Windows 7 Ultimate
    - x64
    - retail version
    - System age approx 2 years
    - Age of OS installation 2 years also - not re-installed since initial installation.

    The original error seemed to indicate ntoskrnl.exe however after running driver verifier it said DRIVER_IRQL_NOT_LESS_OR_EQUAL.

    It has also possibly given errors, DRIVER_OVERRAN_STACK_BUFFER and the most recent was MACHINE_CHECK_EXCEPTION indicating cause from driver hal.dll

    would a fresh install help ?

    any help would really be appreciated

    ** I use Kaspersky antivirus software
    Last edited by chainsaw; 05 Apr 2012 at 16:37. Reason: added AV program
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Kaspersky is a frequent cause of BSOD's.
    I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

    http://support.kaspersky.com/downloa...vremover10.zip


    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #3

    These were related to pool corruption caused by your Kaspersky. PLease follow JMH's suggestion and remove and replace it


    ALSO and important

    Asacpi.sys

    The pre 2009 version of this driver is a known BSOD cause.
    Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

    ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
    ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

    Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

    Download and install it.

    Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
      My Computer


 

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