BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.


  1. Posts : 7
    Windows 7 Pro x64
       #1

    BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.


    Hey guys ive been experiencing these two blue screens.

    Error: SYSTEM_SERVICE_EXCEPTION

    Error: IRQL_NOT_LESS_OR_EQUAL.

    I have updated my drivers, downgraded done a clean install of drives etc...

    I also ran my pc in safe mode for sometime to determine the source being hardware or software and its obviously software since it didn't occur in safe mode.

    I also go the following information using whocrashed program for the SYSTEM SERVICE error:

    crash dump file: C:\Windows\Minidump\040812-18891-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70540)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ADE41F, 0xFFFFF8800A1250D0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
      My Computer


  2. Posts : 7
    Windows 7 Pro x64
    Thread Starter
       #2

    Anyone please!
      My Computer


  3. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #3

    Please read and accomplish the tasks listed:

    https://www.sevenforums.com/general-d...html#post23230
      My Computer


  4. Posts : 7
    Windows 7 Pro x64
    Thread Starter
       #4

    What have i done wrong i posted my driver problem in the driver section ?
      My Computer


  5. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #5

    bazzi said:
    What have i done wrong i posted my driver problem in the driver section ?
    Did you click on the link and read what the post says?
      My Computer


  6. Posts : 7
    Windows 7 Pro x64
    Thread Starter
       #6

    Dont get me wrong but even if i did read that ii wont be able to tell

    1) to much to read
    2) im not gonna sit there checking what i did right and wrong for a post
      My Computer


  7. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #7

    We can't help you if you don't provide details on your system, your software, etc. That's all explained in the post I linked, along with instructions on how to edit your profile and put that data in there. A single post in a thread isn't too much to read, if it means you'll get the help you need, now is it?
      My Computer


  8. Posts : 3,187
    Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
       #8



    You are asking us to help you solve a driver issue. That is kind of difficult to do when we don't know what hardware you have drivers for.
      My Computer


  9. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #9

    bazzi said:
    Dont get me wrong but even if i did read that ii wont be able to tell

    1) to much to read
    2) im not gonna sit there checking what i did right and wrong for a post
    If its too much for you to read, and you can't bother getting the basic information as requested, how can you expect someone to analyse your BSOD, which requires significantly more reading & effort than you are expected to put in?

    Unless you change your attitude, I'm afraid you may not get any help at all.

    System Info - See Your System Specs
    https://www.sevenforums.com/crashes-d...tructions.html

    Good luck,
    Golden
      My Computer


  10. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #10

    bazzi said:
    Hey guys ive been experiencing these two blue screens.

    Error: SYSTEM_SERVICE_EXCEPTION

    Error: IRQL_NOT_LESS_OR_EQUAL.

    I have updated my drivers, downgraded done a clean install of drives etc...

    I also ran my pc in safe mode for sometime to determine the source being hardware or software and its obviously software since it didn't occur in safe mode.

    I also go the following information using whocrashed program for the SYSTEM SERVICE error:

    crash dump file: C:\Windows\Minidump\040812-18891-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70540)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ADE41F, 0xFFFFF8800A1250D0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    Welcome bazzi,
    :)


    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP


    We could also use some system information, which you can get easily by running msinfo32.
    To do that go to start>run>type msinfo32>enter

    When it is finished running go to file>save>name it and upload to us here.



    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


 

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