Inspiron N5110 BSOD Loop after Java update

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP


We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.


You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Many thanks for the reply. It wont load windows but it tries: After the boot, it shows the logo followed by load bar/password and then bsod appears. When I try to boot into safe mode. it takes you there when normal, safe mode, command prompt etc options are offered: afterthat regardless of what ever choice is selected, it crunches and comes up with bsod again.
CPU is not over clocked, bios are having default values.
Is there any other way to copy dump file while windows not loaded?
(I have ordered online, dell's recovery disk containing win 7, but I think it may take couple of weeks to deliver)
Thanks again,
DG

Dggg said:

Many thanks for the reply. It wont load windows but it tries: After the boot, it shows the logo followed by load bar/password and then bsod appears. When I try to boot into safe mode. it takes you there when normal, safe mode, command prompt etc options are offered: afterthat regardless of what ever choice is selected, it crunches and comes up with bsod again.
CPU is not over clocked, bios are having default values.
Is there any other way to copy dump file while windows not loaded?
(I have ordered online, dell's recovery disk containing win 7, but I think it may take couple of weeks to deliver)
Thanks again,
DG

Dells recovery disk doesnt "include" win 7 just provides a bootable wasy to access the recovery partition.

I am unsure about if you can get into safe mode. If so you can get the dmps from there.

I am sorry, if my post is not clear. No, It wont go to safe mode either. It does asks you though, and then comes up with blue screen again.
Thanks.

Dggg said:

I am sorry, if my post is not clear. No, It wont go to safe mode either. It does asks you though, and then comes up with blue screen again.
Thanks.

Well if you cant boot in any manner your options are limited.

Is it under warranty?

Did you contact the manufacturer regarding your warranty? Any results?