BSOD/Weird Distorted Crash while playing games or browsing

Alright, look forward to your next report. Best of luck!

Alright so I finished the WD scan and the drive passed.

Test Option: EXTENDED TEST Model Number: WDC WD10EALS-00Z8A0 Unit Serial Number: WD-WCATR4840549 Firmware Number: 05.01D05 Capacity: 1000.20 GB SMART Status: PASS Test Result: PASS Test Time: 18:46:14, May 08, 2012

I will try to do some testing later.

Great news! Let us know if you need further help. Otherwise, do your normal routine for a few days and post back how the system is responding at that time.

Well bad news came in.

I was browsing the web and suddenly what happened was my sound completely distorted and the computer just crashed. No screen distortion or blue screen. Just sound and a crash.
I do believe it counts as a blue screen since it popped up in blue screen view and made a minidump.

Sigh we have still have work to do.

I have uploaded a zip containing the latest dump and a text document from bluescreen view.

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.


For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

• If you are overclocking any hardware, please stop.
  
  
• Monitor temperatures during the following tests.
  
  Use the following programs to monitor the temperatures.
  • Real Temp is a good CPU temperature monitor.
  • Speccy - System Information - Free Download will monitor all hardware temperatures.
  • HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
  
  
  • Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperatures even out or until the GPU temperatures reach a dangerous level (you can find the max temperature for your card on either the nVidia or AMD sites; if you are not sure, ask us). The goal is to get a steady temperature, find out if the GPU is overheating, or to see if there are any artifacts present in the test itself: look for strange pixelated patterns on the screen or colors that do not look like they belong. Then use the |MG| Video Memory Stress Test 1.7.116 Download to test your graphics card memory. Let the memory test run for at least seven passes; the more the better.
    
    
  • Run Hardware - Stress Test With Prime95 to determine any hardware problems. Run all three tests for a few hours each. If you get errors, stop the test and post back here.
    
    
  • Follow the steps for doing CPU stress test using IntelBurnTest
  
  
• Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
  
  For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
  
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
  
  Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.

Wow this is scary...

While I am running a furmark test, the cpu test, MG test, and prime95, do I have to actually be there to monitor the temperatures and make sure they are not to high?

Also, while one of these stress tests are running for the cpu and gpu, what temp should I turn it off at? My cpu has a pretty meh fan (a bit better then stock) so I dont know if stressing it that much would be good.

Thanks so far.

Yes, you have to be there to monitor temps. After 20 minutes or so, the CPU temps in Prime95 should be at their max, so at that point, it should be safe to leave the computer running on its own. Check back every now and then, though. FurMark usually does not take too long to level off, so probably 5-15 minutes is all that should be required. No need to monitor temps during the graphics memory test passes.

Anything over 60 C on the processor would be too high. GPU can get up to 100 C, so if you are getting above 95 C, turn it (the test) off.

Alright, also while these tests are running (furmark, prime95, intelstress, vmt etc) when temps even out, how long would I leave the test running? Until errors? I understand you turn them off if temps get too high but its just that I am confused how long it would be while evened out.

Alright, so far I have only done the furtest and it went on for about 3 minutes before my temps went to around 85-90C. Of course after they hit 88, I just stopped it (already having problems, would rather not have a fried GPU). I didn't notice any artifacts, but I might try this test again to be sure.

Right now I am doing the MG test for my GPU, which will probably take the whole day and night to finish.

Tomorrow, I will try the IntelCPU test thing, and since I already performed a memtest a few weeks back (10 passes, no errors), I will try the windows memory tool as well.

Then maybe on a friday/saturday, I will perform the Prime95 tests.

What does your GPU temperature reach when the system is idle? Let it sit for 10-15 minutes without doing anything (you may have to change power management settings to keep the system from going to sleep or putting the monitor to sleep)?

Let us know the results of the graphics memory test and the CPU tests when you have a chance.