Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD and Black Screen at random intervals

12 Apr 2012   #11

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by EdwinR View Post
Unfortunately a BSOD happened again. Please see attachment and information below. Memory/motherboard problems?

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 12-4-2012 8:12:49 GMT your computer crashed
crash dump file: C:\Windows\Minidump\041212-23509-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC80)
Bugcheck code: 0x19 (0x20, 0xFFFFFA8003F23910, 0xFFFFFA8003F23A60, 0x4150007)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.
In this rare instance who crashed is correct. The driver is un-named at the moment.

My System SpecsSystem Spec
12 Apr 2012   #12

Windows 7 Ultimate x64

Yes, but do you think it is a driver problem and not a hardware problem?
My System SpecsSystem Spec
12 Apr 2012   #13

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by EdwinR View Post
Yes, but do you think it is a driver problem and not a hardware problem?
Probably a driver and you can find out which by running verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec

15 Apr 2012   #14

Windows 7 Ultimate x64

At the moment I will wait with the stress test. The motherboard made some tones.

I have looked inside the desktop and removed the memory modules. One seemed to be not inserted in a stable manner.

I also ran memtest per module for 5 passes. Nothing seen.

No BSOD since. So I hope it is over...
My System SpecsSystem Spec
15 Apr 2012   #15

Windows 7 Home Premium

Hi Folks

Can I join the band wagon please ?

I am having the same problems (multi BSOD and also random reboots )

Attach snip 1 and snip2 are grabs from Bluescreenview and the dump.pdf need rename to dump.dmp due validity of upload extensions ( all three are from the last BSOD). This is all since a reformat of HDD and a clean install. I know I am a bit thick but I do not understand any of this.

Have used mem86 to test ram (2 x 1Gb) with no problems all passes also removed one stick and swapped so any pointers / help please

My System SpecsSystem Spec
15 Apr 2012   #16

Win 7 Ultimate 64-bit. SP1.

Quote   Quote: Originally Posted by kaybee327 View Post
Hi Folks

Can I join the band wagon please ?



Please start your own thread with your unique problem.
That way you will get individual attention.

Thank you for your co operation...
My System SpecsSystem Spec
26 Apr 2012   #17

Windows 7 Ultimate x64

The computer runs without crashes since last post. I will mark the problem as solved. Thanks for all the help!
My System SpecsSystem Spec

 BSOD and Black Screen at random intervals

Thread Tools

Similar help and support threads
Thread Forum
Windows screen flashes, random grey screen & random black screen
This is driving me crazy. Right after I boot my laptop, the screen flashes randomly. Also something is stealing focus from what I am working on to something else. Then it likes to suddenly go to a grey screen. I have to manually reboot. If that is not enough, it like to just reboot.
General Discussion
Random BSOD and black screen.
Hey guys, This just happened a few hours ago, I was playing a game when suddenly the screen froze and poped up a small bsod then black screen. Btw this is a laptop running Win 7 Ultimate. I force shut down my laptop and tried turning it on again, the screen stayed black but the power, wifi and...
BSOD Help and Support
Random black screen, stuttering and BSOD error 0x0000000F4
Hi, I've been having some problems with my computer. It locks up and after a couple of minutes, it gives me a BSOD. This started happening about three weeks ago, while playing PlanetSide 2 for the first time after its release (never happened during the beta). The screen and the sound started...
BSOD Help and Support
Blue Screen error 0x000000f4 at random intervals
Can anyone help? Normally explorer.exe crashes then the rest all follow. I attached the already
BSOD Help and Support
black screen with flashing underscore/random bsod
each time my asus n61jq laptop boots i get a black screen with a flashing underscore that disappears after a second or so then windows 7 home premium x64 boots and half of the time i get a random bsod the last one was video.prt my laptop specs can be found here ASUS N61Jq A1 Specs (Core i7 720QM...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:35.
Twitter Facebook Google+