Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BAD_POOL_CALLER in Win 7 64 bit while in Firefox

11 Apr 2012   #1

Windows 7 Pro 64 bit
BAD_POOL_CALLER in Win 7 64 bit while in Firefox

I have had several cases of BSOD or the system freezing requiring a power cycle. The latest dump is attached. Any suggestions would be most welcome. Thanks.

The new upload,, contains the missing minidump file from my first attempt and the msinfo32 output and the CBS file produced when I ran sfc /scannow. sfc /scannow reported that it found corrupt files but could not fix all of them. sfc /scannow was run in safe mode. Let me know if you need anything else.

My System SpecsSystem Spec
11 Apr 2012   #2

Win 8 Release candidate 8400

Love to help but the upload is empty. Try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec

 BAD_POOL_CALLER in Win 7 64 bit while in Firefox

Thread Tools

Similar help and support threads
Thread Forum
Hi, My Laptop nearly always gets the BAD_POOL_CALLER BSOD. It's getting quite annoying now and i want to know what is causing it. I have attached the ZIP folder. Specs: Windows 7 is: - x86 (32-bit) - Was originally Installed but computer continually crashed and Recovery Drive Would not...
BSOD Help and Support
Hey guys, i am getting this bsod (bad pool caller) here is minidump! So i get this bsod everyday 3-4x! Can some one see what is problem? I re instaled windows, and it is not helping!
BSOD Help and Support
Hi guys, I'm getting this BSOD a few times and I wanna know why. I am sending my minidump files, sorry for the English. Thanks!
BSOD Help and Support
This seems to happen every month or so where I'll receive a BSOD on my Win7 64bit. I checked out the event viewer and it stated a Kernel Power Event ID 41. I have ran chkdsk, sfc /scannow and verified signatures to no avail. I am using a Lenovo T400 duo Centrino vPro CPU. Any ideas would be...
BSOD Help and Support
Hello Starting a few days ago i keep getting blue screens with the error bad_pool_caller, i have not installed any new drivers or made any changes to the hardware. Can someone please help me?
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:21.
Twitter Facebook Google+