BSOD CAUSED BY ntkrnlpa.exe and halmacpi.dll


  1. Posts : 2
    windows 7 ultimate x32
       #1

    BSOD CAUSED BY ntkrnlpa.exe and halmacpi.dll


    Getting random bsod with stop code: 0x832a8394 which i couldnot find in google...and also sometimes my laptop freezes.....the dump file and reports are given...
    system spec:
    windows 7 ultimate 32-bit
    ram: 2gb ddr3
    graphics- 512 ati radeon hd4330
    hard drive: 320gb

    please some one help in fixing this problem...also i havent made any hardware or software changes....it just randomly started happening after 1.5 yrs tht my windows was installed
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #2

    Update your AMD Display driver, the current version is obsolete
    AMD Graphics Drivers & Software

    Remove AVG Antivirus/Internet security and use MSE

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Remove TunUP Utilities since it could have messed up your system
    Windows 7 does not need any 'TuneUp' software or whatsoever related utilities
    Run SFC /SCANNOW Command - System File Checker

    Broadcom iLine10™ PCI Network Adapter - Download & Install the latest version from your manufacturer's website.

    Code:
    TuneUpUtilitiesDriver32.sys        0xa1c54000    0xa1c54d00    0x00000d00    0x4ab2238f    17/09/2009 15:54:55
    Code:
    sptd.sys        0x88e97000    0x88f8a000    0x000f3000    0x4ad245ea    12/10/2009 00:54:02
    Code:
    atikmpag.sys        0x8f909000    0x8f92d000    0x00024000    0x4b59a31b    22/01/2010 17:07:39                
    atipmdag.sys        0x9041a000    0x9095c000    0x00542000    0x4b59abd9    22/01/2010 17:44:57
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: ffffffe0, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 832a8394, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from 8337e848
    Unable to read MiSystemVaType memory at 8335de20
     ffffffe0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!ExpScanGeneralLookasideList+22
    832a8394 8b51e0          mov     edx,dword ptr [ecx-20h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  8b3c3bfc -- (.trap 0xffffffff8b3c3bfc)
    ErrCode = 00000000
    eax=00000000 ebx=00000000 ecx=00000000 edx=00000000 esi=00000000 edi=00000004
    eip=832a8394 esp=8b3c3c70 ebp=8b3c3c80 iopl=0         nv up ei pl nz na po cy
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010203
    nt!ExpScanGeneralLookasideList+0x22:
    832a8394 8b51e0          mov     edx,dword ptr [ecx-20h] ds:0023:ffffffe0=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 832a8394 to 832565eb
    
    STACK_TEXT:  
    8b3c3bfc 832a8394 badb0d00 00000000 8b3c3c1c nt!KiTrap0E+0x2cf
    8b3c3c80 8328df15 83350490 83350488 00000000 nt!ExpScanGeneralLookasideList+0x22
    8b3c3d50 8341e056 00000000 97020f8e 00000000 nt!KeBalanceSetManager+0x195
    8b3c3d90 832c6219 8328dd80 00000000 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ExpScanGeneralLookasideList+22
    832a8394 8b51e0          mov     edx,dword ptr [ecx-20h]
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!ExpScanGeneralLookasideList+22
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrpamp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f5583be
    
    FAILURE_BUCKET_ID:  0xA_nt!ExpScanGeneralLookasideList+22
    
    BUCKET_ID:  0xA_nt!ExpScanGeneralLookasideList+22
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 2
    windows 7 ultimate x32
    Thread Starter
       #3

    thanks you so much for the response....i have tried wat u have instructed but for some reason my windows seems to hang now while shutting down and then a bsod appears....so now i m just going to do a fresh install and upgrade to windows 64-bit...lets see if tht solve all this problems...anyways thank you for ur assistance.....i have one last question...which build of windows 7 64-bit is the best so far...
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #4

    swordalchemist said:
    thanks you so much for the response....i have tried wat u have instructed but for some reason my windows seems to hang now while shutting down and then a bsod appears....so now i m just going to do a fresh install and upgrade to windows 64-bit...lets see if tht solve all this problems...anyways thank you for ur assistance.....i have one last question...which build of windows 7 64-bit is the best so far...
    Which build? The latest current build number is 7601(SP1).
      My Computer


 

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