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Windows 7: Often occurring 0x0000009f DRIVER_POWER_STATE_FAILURE

14 Apr 2012   #1
justinbronze

Windows 7 Home Premuim 64bit
 
 
Often occurring 0x0000009f DRIVER_POWER_STATE_FAILURE

- Gateway ZX4931 computer with touchscreen installed.
- 3gig RAM
- Pentium Dual Core E5800
- Intel G45/G43 Express Chipset
- 64bit Windows 7 Home Premium
- Only OS ever on system
- OEM
- Computer and all hardware is about a year old.
- As stated above, the OS came installed and is about a year old too.
-Problem started about 6 months ago.


My System SpecsSystem Spec
.
14 Apr 2012   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Virtually the same and related to USBHUB.SYS. Something on USB is taking too long to respond. What devices do you have on USB?

This may be cured by updating to SP-1.

Please run the System Update Readiness Tool (SURT) and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec
14 Apr 2012   #3
justinbronze

Windows 7 Home Premuim 64bit
 
 

The only usb devices currently plugged in are a keyboard, mouse, and printer.

I just installed Service Pack 1 last night, but will look more into it. Will update you on System Update readiness outcome.

Edit: I checked on the System in Control Panel, and it does say Service Pack 1 is installed.
My System SpecsSystem Spec
.

14 Apr 2012   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by justinbronze View Post
The only usb devices currently plugged in are a keyboard, mouse, and printer.

I just installed Service Pack 1 last night, but will look more into it. Will update you on System Update readiness outcome.

Edit: I checked on the System in Control Panel, and it does say Service Pack 1 is installed.
Great when the crash occurred it was not installed. If you continue to crash please upload the DMPS.
My System SpecsSystem Spec
17 Apr 2012   #5
justinbronze

Windows 7 Home Premuim 64bit
 
 

Some new Bluescreens.
My System SpecsSystem Spec
17 Apr 2012   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by justinbronze View Post
Some new Bluescreens.
Virtually all of these were driver power state and related to the usbhub.sys.

I would try this generic help and if the crashes continue remove all usb devices just to test.

USB Driver - General Fix for Problems
My System SpecsSystem Spec
19 Apr 2012   #7
justinbronze

Windows 7 Home Premuim 64bit
 
 

Did the USB fix, still Bluescreened.
My System SpecsSystem Spec
19 Apr 2012   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by justinbronze View Post
Did the USB fix, still Bluescreened.

Still blamed on usb. How many devices and what are they (on USB)?
My System SpecsSystem Spec
19 Apr 2012   #9
justinbronze

Windows 7 Home Premuim 64bit
 
 

Mouse, keyboard, camera, and and ipod charger.
My System SpecsSystem Spec
19 Apr 2012   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by justinbronze View Post
Mouse, keyboard, camera, and and ipod charger.
AppleCharger is a known cause of USB related BSOD's and USB will natively charge devices without it
My System SpecsSystem Spec
Reply

 Often occurring 0x0000009f DRIVER_POWER_STATE_FAILURE




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